Have stayed here a million times when in town for family and biz stuff. Wrote a review previously on its last iteration as The Marx.
Just a buyer beware.
Here for a stressful family situation. Asked for the exec lounge floor to use with wife at night to unwind vs sitting in the bar. Got room from the central booking folks, all set.
Arrive Sat---no Lounge on Sat/Sun. OK...Mon called---asked what time it opens..."sorry, no one used it so it is only available for breakfast". Really?
Place is still clean, good loc, etc etc. Just a caveat emptor on the Exec stuff...
Oh, yeah, one last point. Our room on the 17th fl. I thought that the lounge would be there...nope...second floor.
Lastly, bed we had was obviously in need of replacement. Just a terrible thing to sleep on
Just a heads up.
- Official Description (provided by the hotel):
- The Crowne Plaza Syracuse is located in the heart of Downtown and easily accessible from the NYS Thruway and Interstate 81. The Hotel caters to not only leisure guests but also to group and business traveler. Guests enjoy attentive service, newly appointed guest rooms and inspired dining at Redfield's Restaurant. Covered parking, free high speed internet, daily newspapers, in-room coffee, in-room safes, shuttle services, and a Fitness Center are just some of the amenities that guests can expect. Crowne Plaza Syracuse features 12,500 square feet of meeting and event space and banquet halls including a Conference Center which accommodates up to 200 people. And for those extra special occasions, our 20th Floor Ballroom features spectacular panoramic views of the Syracuse skyline. For the business traveler, we offer ready access to companies; as well as to Healthcare facilities in the Syracuse area. For those in Syracuse for leisure, the excitement of the Syracuse Orange and the Carrier Dome, Syracuse Crunch AHL Hockey, Syracuse Stage, the Syracuse Symphony Orchestra, the New York State Fair and so much more are within minutes from the hotel. ... more less
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- Also Known As:
- Renaissance Syracuse
- Syracuse Renaissance