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Holiday Inn Express Syracuse Airport
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Reviews (239)
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All reviewssyracuse airportfront deskpark and flyearly flightroom was cleanshuttle serviceindoor poolhot breakfastfirst floorwould stay here againmattressesclerkchannels
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151 - 156 of 239 reviews
Reviewed November 6, 2013

We stayed at this Holiday Inn October 30 to November 1, 2013. The people were very friendly and helpful and the breakfast was good. The downside was that the room definitely smelled of smoke. We booked a room with a separate sitting area and couch so we could relax and watch some TV. However, the set-up of the furniture in room 333 placed the couch so that you cannot see the television set from the couch. It would be better if the location of the couch and the desk were switched.

  • Stayed: October 2013, traveled as a couple
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Thank Brigitte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this reviewResponded November 11, 2013

Thank you for your recent stay with us while you were in town. Thank you for the feedback you were able to give us, I have passed the information along to our General Manager on the couch and desk to see if we can change that for future guests. Have a safe travels~

Elizabeth

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Reviewed October 22, 2013

Staff was genuinely friendly, not just polite. Van driver recommended 3 restaurants and provided transportation to and from, breakfast available at 5:30, not the 6:30 I was told. Room was spotless and a definite step up from my Holiday Inn experiences.

Room Tip: Ground floor rooms were secure; big fence.
  • Stayed: October 2013, traveled solo
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Thank SEAJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this reviewResponded October 24, 2013

Thank you for your recent stay with us and your positive feedback~safe Travels

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Reviewed October 19, 2013

we were warmly welcomed. The airport services taking us to and from airport with ease and accommodated changes easily. We left our car at the hotel for one week with out any difficulty. We knew it was safe.

Stayed: July 2013, traveled with family
Thank Ronnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this reviewResponded October 24, 2013

Thank you for your recent stay with us and feedback you provided. We will share this will all of our staff members. Have safe travels~
Elizabeth

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Reviewed September 16, 2013

This was a choice made from the road on my return trip home. The price was right and the young man at the front desk gave superb service. Be warned: Google maps will not get you here. The young man at the desk says they have tried to no avail to fix this. But if you call the hotel they can guide you. My room was fresh and comfortable. Te water pressure was great. And a full breakfast buffet was there in the morning. Superb all around.

  • Stayed: September 2013, traveled solo
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1  Thank Almost_the_oldest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this reviewResponded October 24, 2013

Thank you for your recent stay with us and the feedback you provided. We hope you have safe travels and hope to see you again~

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Reviewed September 4, 2013

Stayed at the hotel for a night, thank you for the goodie bag, that was a nice touch. Great reception when we checked in, friendly people. The room we had to queen beds, both comfortable and liked the spacious bathroom. Breakfast was good, would have like a an array of teas, as I don't drink coffee. They only had two kinds and the other teas, they can never keep as guesses seem to fill their pockets with them. I will bring my own from now on. Hotel was convenient to all amenities. We were told that they had a shuttle to airport and also to Destiny USA, next time I shall try it. Thank you for the nice room, it was cleaned and we had plenty of towels. Hotel is great for Business, Couples, Families, Friends and Solo travellers. Cannot rate their restaurant or room service as I did not used it.

  • Stayed: August 2013, traveled with family
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Thank axxiefox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this reviewResponded October 24, 2013

Thank you for your recent stay and all the feedback you provided. Our staff takes great pride in the services we offer here at the Holiday Inn Express Syracuse Airport. I am glad to see you enjoyed many parts of the hotel and tried all we have to offer here.

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