We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“MUCH better choices available in the area” 2 of 5 bubbles
Review of Ponderosa - CLOSED

No photo provided
Got a photo?
Add it.
Ponderosa
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Lunch, Dinner, Seating
Ontario
Level Contributor
245 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“MUCH better choices available in the area”
2 of 5 bubbles Reviewed July 2, 2013

Stopped here passing thru on a Friday evening and was sorry we did. The seafood buffet was
mostly all greasy breaded items which were tasteless. None of us ( 4 )enjoyed our food. There
were better choices in the area which would have given us better value for our money.

  • Visited May 2013
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

25 reviews from our community

Visitor rating
    5
    4
    4
    3
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Poor Experience”
1 of 5 bubbles Reviewed May 31, 2013

We stopped here on our way home from vacation to try out their seafood buffet. We had a party of 11 and not one person enjoyed their experience. The restaurant is dingy and outdated. Our waitress was extremely unhelpful, and honestly just bad. I hate to complain, but it was a bad restaurant. The lettuce was brown, there were 10 (maybe) veggie toppings and 8 different dressings. Hot choices were all fried or slathered in butter and saturated with salt. Even the ice cream was half frozen, sort of yellowy/orange and tasted of nothing but milk. The restroom was not clean, as in chicken strips and toilet paper on the floor, not clean. The front cashier could not find us a table without meandering around the half-empty dining room half-dozen times. On a positive, the people in the kitchen and the woman that appeared to be a manager were friendly and tried to be helpful.

  • Visited May 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank familywith7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Us
Level Contributor
39 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Decent food but dirty dirty dirty”
3 of 5 bubbles Reviewed March 22, 2013

Being from Pennsylvania where we don't have any. It's always a treat to find one. I ordered steak and potato to go but wanted to eat the buffet there. I was given my steak with juices running out in aluminum foil. My waitress acted annoyed when I asked her for a box. This location filthy dirty. Especially the ice cream area. They really should be ashamed of themselves. The location in Utica is 1000 times better in my opinion.

Visited March 2013
Helpful?
Thank idaliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverary On
Level Contributor
70 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Someone from head office needs to visit here.”
1 of 5 bubbles Reviewed January 30, 2013

OMG do not go here. We left before getting our meal. We got a refund and left. This place needs a serious renovation. The buffet was okay. Our order was given to another table. The manager came to our table we asked for a refund and left. We were patient and waited an hour but did not get our meal.

  • Visited January 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank JulieCInveraryOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL
Level Contributor
80 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“A very generous Veteran's Day thank you!”
4 of 5 bubbles Reviewed November 12, 2012

As a way of saying "Thank you!", Ponderosa provided a free buffet meal for all who have served in the U.S. military on Mon. Nov. 12, 2012. As you might imagine, there was a long line to get inside, but it moved very quickly. The food was plentyful and good and the staff very courteous, appreciative, and prompt. They even asked every veteran to sign their wall poster as a tribute. This is one restaurant that really appreciates the sacrifices of all the veterans and as a veteran, I really appreciate their thanks.

  • Visited November 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank swsny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Ponderosa also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing