We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Pleasantly Suprised”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Candlewood Suites Syracuse Airport
Ranked #12 of 31 Hotels in Syracuse
Certificate of Excellence
Reviewed August 10, 2009

My wife and I took a road trip to Toronto and decided to stop overnight in Syracuse. We figured to save some money by choosing a 2 1/2 star room, we normally only stay in 3 star or better (sorry... we can be snobs about rooms). We were very pleasantly surprised with the Candlewood Suites.

The staff was very friendly. The room was spacious and had a kitchen (stovetop, microwave, full size fridge, dishwasher, sink, dishes, utensils, etc.). They offer free use of washers and dryers and a cupboard stocked with a variety of convenience items/foods (The Ben & Jerry's Ice cream came in handy one evening). And an oddity in today's world, the cupboard is run on the honor system. They do not have a restaurant but there is a wide variety of choices nearby (ask the front desk for a list), some of them will deliver.

Some considerations... it is normally an extended stay hotel so the rooms are cleaned weekly (see front desk for clean towels). The beds are Queen sized and and the TV is a normal tube (told you we were snobs). But for what we got for the price, these weren't an issue.

We were so pleased with our stay, we decided to stop at the same place for a couple of days on our trip back. We vegged out (not a lot to do in Syracuse) and watched cable (pretty good channel selection). It was a great way to wrap up our vacation.

So if you're passing through the Syracuse area, this place is a pretty good bet. Even if you're a snob...

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TheRevelation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (264)
Traveler rating
Traveler type
Time of year
Language

249 - 255 of 264 reviews

Reviewed July 31, 2009

Husband and I just needed to stay somewhere near the airport because our AM flight was so early. Never stayed at a Candlewood before. Was pleasantly surprised. Check-in was smooth and friendly. Got a voucher for a complimentary soda, which I thought was cute. Even cuter was our little suite. Nothing makes me happier than walking into a hotel room and seeing that YES, there is a mini fridge!! Also had a dishwasher, microwave, plates & cooking untensils. Bathroom was nice & clean, with plentiful towels. Beds were comfy. Location close to the airport was extremely convenient, yet we never heard the planes flying over at all! We had a restful night's sleep. Only negative was that their "high speed" internet was a little slow, but it was complimentary, so I can't really complain. And for $105 after taxes, the value cannot be beat! I will stay there again, absolutely!

  • Stayed: July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cricket975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2009

We stayed here as a weekend get away for Valentines Day. I wasn't able to find a lot of info on this place, so I took a chance. Even thought I couldn't even find a rating which scared me because we try to do mostly over 3 stars due to very bad experience with two stars. Anyways, I waas very impressed. And my husband the harder one to please was so comfortable he fell asleep on the couch in the suite many times during our stay. They hotel was undergoing a face lift. I love the new color scheme and decor and our room was very comfortable. We did notice a cigarette hole in the chair but that was about it. We ordered dinner in, which was very very pricy! for what we got. And the menu we got from the internet and again from the front desk was outdated, I had to request several different items before I found something they still made. That was a disappointment too. But again, the room was very pleasant and so was the staff. Thre was a spa on the facility and that too was nice. Unfortuately our stay was cut short as my uncle passed away unexpectedly and we left early. The hotel staff was so understanding they gave us a discount, which was very appreciated. This is a great place for couples just wanting to get away. We'd definately stay here again!

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Mrs_WJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2009

We were very pleased with our stay a the Candlewood Suites Airport. The front desk staff are very efficient as well as warm and friendly. They went out of their way to be helpful in and recommending various places to shop and dine in Syracuse and giving us directions as to how to get there - always with a smile! The room, kitchenette and bathroom were very clean so kudos as well to the housekeeping staff. We travel to Syracuse several times a year but this was our first time at this hotel We will definately be back.

  • Stayed: June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank carol4bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2009

Great location - lotsof fast food and major department stores all minutes away. Room & Kitchenette looked sparkling new - I wished I had those nice kitchen set here at home! Wonderful full size fridge, microwave and 2 burner hotplate so we could make light meals to keep the trip economical. DVD and satellite tv right in room. Windows open for fresh air or great central air. Designated dog walk area complete with scoop bags & disposal. Hospitality of front desk staff was outstanding - they made a point of saying hello and greeted our dog by name each day!
Only slightly disappointed that the pillows were extrememly soft (though they did have a notice that alternates were available, we just didin't bother). Also husband mentioned there was broken glass in the dog walk area - was not cleaned up over the weekend that we stayed.

  • Stayed: May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank UnseenWings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2009

We stayed here on our way to Fort Lauderdale. Close to the airport, staff was friendly, rooms were clean but because of kitchenettes one room had a faint odour of fish until our own food was cooked. Small but adequate free gym and laundry faciities, free internet in lobby for 20 minutes. free DVD rental and1 free soda per room. Shuttle to airport was on time. Well thought out services for a family making a short stop overnight. By no means luxurious bu our stay was pleasant. Was great to have the free parking while we were on our trip. down south. Would stay here again for an overnight stay before a flight again.

  • Stayed: April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank tango1Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2009

We needed a hotel to stay at near the Syracuse airport for an overnight. We have stayed at other hotels near the airport and have been very disappointed. We thought we would try this hotel because of its great location and new appearance. We almost cancelled our booking after reading the negative reviews on Trip Advisor. We were very glad we did not do so. The hotel suite was very clean, comfortable and with nice amenities. What we particularly liked was that there were sheets surrounding the blanket so there were no concerns about cleanliness at all. There was a full kitchen with accessories for longer stays. The staff was friendly and helped us with directions. Another plus was that there was a small store to buy snacks and other items. The prices were extremely reasonable unlike other hotels we have stayed at. Overall we were very pleased with our stay and will return.

  • Stayed: November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank pearson30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Syracuse
2.0 mi away
Comfort Inn & Suites Syracuse Airport
0.1 mi away
Holiday Inn Express Syracuse Airport
2.2 mi away
Hampton Inn & Suites Syracuse North Airport Area
Show Prices
Show Prices
Show Prices
5.0 mi away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
1.3 mi away
Best Western Syracuse Airport Inn
3.4 mi away
Comfort Inn Carrier Circle
Comfort Inn Carrier Circle
#22 of 31 in Syracuse
315 reviews
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Syracuse Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Syracuse Airport

Address: 5414 S Bay Rd, Town of Salina, Syracuse, NY 13212-3801
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#4 Business Hotel in Syracuse
Price Range: $94 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Syracuse Airport 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers easy access to I-81 and I-90, which gives you convenient access to all of Syracuse including Syracuse University, The Carrier Dome, The New York State Fairgrounds, Carousel Center-DestiNY USA, The OnCenter, and much more.Candlewood Suites-Syracuse Airport offers 124 spacious suites with amenities including full kitchens, DVD players, and free high-speed Internet. The Candlewood Suites hotel features a large and well equipped fitness center, free guest laundry, as well as the Candlewood Cupboard. Candlewood Suites-Syracuse Airport also gives you a variety of restaurants within walking distance of the hotel as well as access to our complimentary Airport Shuttle providing transportation to the airport or any of the immediate area restaurants. Pets are welcome with a fee.Current vaccination record must be shown, and pet policy must be signed at check-in. Typically room cleaning once checked in, is provided once every 7 days. Visit with our friendly Guest Service Representatives for information on Syracuse anytime as our Front Desk is open 24 hours day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline, Expedia, TripOnline SA, Orbitz, Travelocity, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Candlewood Suites Syracuse Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Syracuse Airport Hotel Syracuse
Candlewood Suites North Syracuse
Candlewood North Syracuse
North Syracuse Candlewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing