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“Outstanding Value”

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Red Roof Inn Syracuse
Ranked #16 of 32 Hotels in Syracuse
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding Value”
Reviewed July 4, 2014

Stayed for 5 nights and paid $50 per night or so. Lacking some amenities but the value and cleanliness was right on point. Staff was also very friendly and helpful. There were also some local Italian restaurants within walking distance. There was also a Denny's and a Dunkin Doughnuts within walking distance too if your in to that kind of thing.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cdillwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, July 7, 2014
Thank you for taking the time to share you feedback about your recent stay with us. At the Red Roof Inn, we strive to offer clean, comfortable rooms at affordable prices. It sounds like we achieved our goal during your stay. If Joey's Italian, next door, is not your first choice, we do have a strip of restaurants within a 5 minute drive from the inn. As well as excellent shopping ideas. We do hope that you will visit us again soon.
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445 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Belleville, Canada
2 reviews
Reviewed June 30, 2014

Have stayed at this inn several times over the past 4 years both on shopping trips and golf trips with a group. Have had very few complaints. Once the elevator was unserviceable but generally all is normally in good working order. The pillows are not the best but the mattresses are fine. Overall my 4 rating is fair considering the cost. This is a good blue collar inn.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, July 3, 2014
Thank you for taking the time our of your busy schedule to rate your recent stay with us. We are a great stopping point for both golf and shopping, as we are centrally located in Syracuse. Just minutes from several excellent golf courses, and Destiny USA Mall. We Thank You for your continued support over the past four years, and we look forward to seeing you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 23, 2014

I know that this is a no frills hotel but I have to say that I am impressed. I have stayed at much more expensive places and not been nearly as happy as I am with Red Roof Syracuse. We had prebooked through expedia.ca but when we got to the hotel we were concerned about a group of men standing outside one of the rooms that were loud and getting drunk. We asked the clerk for as quiet a room as we could get and boy did he accomodate. We had a room on the top (3rd floor) away from the highway. Very quiet and VERY comfortable. I would highly recommend this hotel and also the nearby Joey's Italian Restaurant.
2 sick old ladies from Canada

Room Tip: Stay on the top floor
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Ella W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, May 26, 2014
I appreciate your comments regarding your recent stay at the Syracuse Red Roof Inn. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again soon.
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Toronto, Canada
Level Contributor
83 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 20, 2014

Stayed here 2x in 4 days during a vacation as a stopover. It is a good hotel, right off the NYS Thruway. Clean, comfortable and reasonably priced - they have done a great job with the renovation of the hotel. The bed was comfortable each time, the shower hot, the television was top quality - overall it was a great choice to make. There is a $1.50 per room per night fee for the floor safe, kinda tacky - I'd rather they just add it to the price rather than nickel & dime me, but each time when I went to checkout, I had it reversed - but very inconvenient for the front desk as well. Tried to have it waived second time at check in, but he said it couldn't be done. No breakfast, but a very quiet Dennys across the street hit the spot. If you are driving through Syracuse & need a place, you won't go wrong here, but a warning - plug your nose or hold your breath when entering the elevator - the smell is putrid & super nasty...or take the stairs

Room Tip: Ask for a room on the south side (office side) as the north or thruway facing side gets a lot of noi...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Alan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, May 26, 2014
At Red Roof Inns we are 100% committed to the safety and security of our guests. As part of this ongoing commitment, and in an effort to better serve our guests, we have installed guest room safes by Safemark in each one of our rooms. For your protection, privacy, peace of mind and recourse in the unlikely event of a loss, each Safemark safe carries a $10,000 limited warranty against forced entry. Upon check-in each guest is asked to review and initial a disclosure on the registration card which advises the guest of the availability of the guest room safe, the $10,000 limited warranty against forced entry and the optional $1.50 fee. So as not to invade the privacy of our guests, we do not ask of their intent to use this service but rather allow each guest to make that decision in the convenience and privacy of their own room. The optionality of the fee is based solely on the honor system and every request to remove the fee will be honored without question.

Offering this service at an optional fee to our guests allows us to preserve the excellent value of our room rates, while providing an additional amenity that many of our guests appreciate and regularly utilize during their stay.
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Brisbane Queensland
Level Contributor
140 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 19, 2014

Comfortable motel in Syracuse NY. Having travelled all day and then getting totally lost in Syracuse, we were pleased to get a positive tip about the Red Roof Inn. Thankfully there were rooms available for us and we settled in nicely.

The motel is handy to Joey's Italian Restaurant just down the street. What a great place to eat. If you happen to be in these parts, don't miss the opportunity to taste the Italian cuisine in this restaurant. Equally, when you are ready to retire for the evening, this motel is comfortable and clean. Rooms are spacious and well appointed.

The only down side is the propensity for many people to be moving about the motel precinct for much of the night. I would hope the reason is well based.

Aussie travellers from down under, Peter, Howard and Graham. Brisbane Qld.

Room Tip: Lifts to all floors. Very long building but plenty of parking so no problems getting to your room
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJS1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, May 26, 2014
Please allow me to first thank you for staying at our property. We really appreciate your business. I also want to thank you for your feedback and comments regarding your recent stay. We have been quite busy with some work crews recently, and they tend to get up and out early in the mornings. However, we do have staff on 24 hours a day to address any noise issues that you may encounter. I do hope that this was not an inconvenience for you, and that you will visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 14, 2014

My room was clean and very comfortable, with all the basics. After driving for 9hours I needed a restful night and got it! The staff is very pleasing and courteous. RRI is always affordable and I have found the locations that I have stayed at are easily accessible from the highways, with restaurants close by. Would I stay here again? Yes.

  • Stayed April 2014, traveled solo
    • Value
    • Location
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Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, May 15, 2014
We are so pleased to hear that you enjoyed your recent stay with us. We take pride in the quality of our hotel, and the service that we provide to our customers each and every day. We truly appreciate your feedback to help us to continue to improve and provide our guest with the best lodging needs that we can. Thank you again and we hope to see you future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easthampton MA
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 13, 2014

The room was small but clean and functional, bed was comfortable. Turning on the air-conditioner drowns out the road nice. I was disappointed as there was A. no wifi in my room B. No handtowels C. No ironing board. D. No hairdryer. E. No coffee-maker F. No fridge/microwaveThese are are all amenities that are provided at no-cost at other budget chains without having to upgrade to some superdooper special room (fridge and micro less common) Most other budgets also give you a continental breakfast. Although there is nothing wrong with this place, I will try one of the other budget choices in the area next time. (no need for a response)

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kibbabibba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, May 15, 2014
Thank you for sharing your feedback with us. I am very sorry that our in room amenities did not meet your expectations. At the present time, all of our rooms do include free wifi, and should have hand towels provided for you. I can assure you that this will be addressed with my housekeeping staff. As for the additional items, such as hair dryers and irons, at the present time, they are only available in our Superior King rooms. However, we do offer them at the front desk upon request as well. I am very sorry that this was not communicated to your properly during your stay. I want you to know that we do take our guests feedback very seriously, and your comments will be forwarded on to the corporate offices for their review.
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Additional Information about Red Roof Inn Syracuse

Property: Red Roof Inn Syracuse
Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
Official Description (provided by the hotel):
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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