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“No frills is ok, but an iron in the room would be nice. --LOL” 3 of 5 bubbles
Review of Red Roof Inn Syracuse

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Red Roof Inn Syracuse
Ranked #17 of 31 Hotels in Syracuse
mid-Atlantic region
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“No frills is ok, but an iron in the room would be nice. --LOL”
3 of 5 bubbles Reviewed August 11, 2012

During a 3-day excursion through central and upstate New York, a large group of us (40) reserved rooms for 1-night stays at two RRIs (Syracuse and Utica). Red Roof Inn is a 2-story motel property where all the rooms open onto the parking lot or balcony deck-- no indoor corridors or stairwells.

We had a basic studio room: 2 queen beds, a bureau, a nightstand w/ a phone and clock, a wall rack, tv, and a heating-a/c radiator. (Irons are available at the front desk.) The vanity counter, sink and mirror were on a side wall, and next to a small bathroom with just a toilet and bathtub/shower. The room was neat, clean and looked like it had a recent paint job.

Basically, the Syracuse Red Roof Inn is a simple, inexpensive, no-frills motel that works well for my brief 10-hour stay to sleep, shower and shave. Across the street is a Denny's restaurant. Also, there's a Ruby's and a McDonald's less than 5 minutes away.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bakariman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, August 17, 2012
Thank you for taking the time to post your comments on Trip Advisor at the Red Roof Inn Syracuse. We strive to provide each and every guest with a clean room, great service, and at a good rate. We truly appreciate your feedback to help us to continue to improve and provide our guest with the best lodging needs that we can. For your future stays, we do have additional amenities, such as irons and boards, available at the front desk upon request. Thank you again and we hope to see you future travels.
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430 reviews from our community

Traveler rating
    108
    180
    95
    23
    24
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Sewell
Level Contributor
11 reviews
6 hotel reviews
5 of 5 bubbles Reviewed July 22, 2012

It has been 10 years since we stayed at this property,did not hesitate to return. Completely redone,we were very pleased.Thanks to Jamie,everything was so wonderful,what a great associate desk person.There for softball tourn. we had to leave earlier than normal,toun.ended very late and we needed a room for that night also,Called Jamie,what a life saver,nothing was to much trouble for her. She hooked us up immediately. Accor& Red Roof are very lucky and should be proud to have an employee of this standard working at this inn also for their company. We hope that this message is passed on to Jamie!!! Thanx Jamie!!!

Room Tip: Rooms on end southside very quiet.
See more room tips
  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 495eileen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, July 25, 2012
We really appreciate and value feedback from our guests. I am very happy to know that Jaime was able to assist you fully during your stay. I have posted your comments for Jaime and the rest of the staff to see. This is a great form of encouragement to them, to know that they are doing a good job. We do hope that you will visit us again in the near future.
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Ottawa
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed July 22, 2012

We had a King Room with a bed that was so well worn that there was actually a hollow on the window side and you could feel the springs moving. The tup was totally gross with something all over the bottom. The A/C smelled terribly musty. The only positive thing was the WIFI was easy to connect to and was fast.

Room Tip: Go elsewhere
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Technobody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, July 25, 2012
I am very sorry to hear that your recent stay with us did not meet your expectations. At the present time, we are in the process of changing out some of the bedding at the inn. I do hope that you reported the issue to the front desk, so that they could make this right for you prior to your departure. We strive to satisfy each and every one of our guests. Therefore, it is disappointing to know that you were not happy with your stay. We do hope that you will give us another chance to meet your lodging needs in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tavernier, Florida
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 17, 2012

I had reason to be in the Syracuse area on business last week. I booked the flight, hotel, and car rental throucgh expedia. The hotel was easy to find, clean and pretty well located for whatever you might need to do while you're in the area. Jamie was at the front desk when I checked in. She was friendly and efficient. She got me checked in, recommended a pizza place (I told her I had a craving) and let me use the office PC to print my boarding pass for the next day. I wasn't in town long (not even 24 hrs) so I may have wanted more amenities if I was staying longer; but the room was clean and comfortable. I would use this Red Roof Inn again. Thanx Jamie!

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Togo1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red157, General Manager at Red Roof Inn Syracuse, responded to this review, July 18, 2012
We are pleased to know that you enjoyed your recent stay with us in Syracuse. It is refreshing to recieve positive feedback from our guests. I will make sure to share your comments with Jaime and the rest of the staff. We do hope that you will consider Red Roof Inn the next time that you travel, and hope that you enjoy your summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 29, 2012

I was going whitewater rafting the next day, so I needed somewhere close to the area for my 2-hr. drive to upstate NY. I picked this property out from the TA reviews and was not disappointed. Red Roof came thru splendidly. The price was great--even coupons-- with a large room and clean quiet amenities.

I also liked the service and the ability to sleep comfortably in a quiet room.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hroneill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Red Roof Inn Syracuse, responded to this review, July 3, 2012
Thank you so much for taking the time to tell us about your stay in Syracuse. We enjoy all feedback from our guests. This allows us to show our staff that their hard work is appreciated. Comments like yours offer encouragement and support. I look forward to sharing this with my staff. We look forward to meeting your lodging needs in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Cod
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 24, 2012

First, go to www.redroof.com for a reservation NOT redroofinn.com. the 2nd will take you to hotels.com and you'll pay more. Second, this is the best value going! This is our 2nd stay at a Red Roof, great value! Clean rooms, firm beds, Clean, hot shower with bowed out curtains. Great place

Room Tip: Clean room, great value
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank danmichaleis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Red Roof Inn Syracuse, responded to this review, June 27, 2012
Thank you so very much for taking time from your schedule to post such an outstanding review. We are delighted that you enjoyed your stay with us. It has been our goal to exceed our guest’s expectations and by reading your comments, we were successful. Your comments are very much appreciated.

Again, our sincerest Thanks and we look forward to serving you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 18, 2012

We stayed here for one night while at a basketball tournament and found the rooms clean and the staff very friendly and helpful. The price was reasonable and we would stay again.

  • Stayed June 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Red Roof Inn Syracuse, responded to this review, June 22, 2012
Thank you for taking the time to comment on your recent stay with us in Syracuse, NY. I am glad to hear that your stay was a pleasant one. It was a pleasure having your team with us, and we do hope that you will consider using us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Syracuse

Property: Red Roof Inn Syracuse
Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
Official Description (provided by the hotel):
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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