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“Great hotel right near the campuses”

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Hotel Skyler Syracuse, Tapestry Collection by Hilton
Ranked #3 of 31 Hotels in Syracuse
Certificate of Excellence
GreenLeadersGold level
Reviewed May 31, 2013

The staff was very friendly and helpful. It is walking distance from the campuses (SU, ESF, and med school). The neighborhood desperately needed a hotel like this! The renovation of the building is lovely and the rooms were clean, fresh, and comfortable. It is platinum LEED certified which is fantastic all around, and particularly important to me as an ESF alumnae. The notions were nice and also eco-friendly. We loved that recycling is not only available but encouraged! WiFi was fast and included. The selection in the "grocery" was good. We appreciated that a van was available if we wanted to go downtown. The only thing that I would have liked is some kind of breakfast - coffee, tea, juice and maybe a selection of fruit, yogurt, and a muffin. It doesn't have to be full out, but it would make the hotel more competitive for the price.

  • Stayed: May 2013, traveled on business
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Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded June 5, 2013

Dear S T,

Thank you for your wonderful review regarding your recent stay. It is great to hear Hotel Skyler exceeded your expectations. Please check out Skyler Bar on your next visit as we offer hand crafted organic coffee and latte’s, juice, muffins, croissants, breakfast sandwiches and more. Market Place also offers sandwiches, salads, Greek yogurts’, parfaits and refreshments. We look forward to your next visit.

Sincerely,

Hotel Skyler
Staff & Management

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276 - 282 of 404 reviews

Reviewed May 28, 2013

We stayed here on May 18th while visiting a friend who was here for a dance competition. We booked this hotel through Hotwire and got an amazing rate! The staff was incredibly friendly and check in took no time at all! The room was big, modern and clean! I loved the bedding and the mattress was SUUUUUPER comfy!! The hotel is in a great location and we had access to free parking and free wireless internet as well.

Thanks so much for a great stay!!

  • Stayed: May 2013, traveled with friends
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Thank TheoLasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded May 30, 2013

Hello TheoLasVegas,

Thank you for the amazing review! We are thrilled to hear Hotel Skyler exceeded your expectations. Please come back and visit us soon!

Sincerely,

Hotel Skyler
Staff & Management

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Reviewed May 14, 2013

We recently stayed at the Hotel Skyler while moving our daughter home from college for the summer. At the last minute our daughter decided that she wanted to stay with us in our room. Staff were very accomodating, as if they frequently hear this request, moving us into a larger suite with a comfortable pull out sofa bed. One of the best things about this hotel is its location, walking distance from the Syracuse University campus. We liked being able to walk to breakfast. Furnishings in our room were of good quality and very comfortable. The layout of the room was well thought out and everything worked well. The only thing I didn't like was the open shower. Too much water got onto the floor of the bathroom, and not enough bath mats were provided. I was also surprised to see that there was no ventilation in the bathroom. Everything else about the hotel is "green" meaning energy efficient. The indoor air quality was excellent and the heating system was quiet at night... a problem we've had at other hotels.

  • Stayed: May 2013, traveled with family
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Thank Bravegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded May 29, 2013

Dear Bravegirl,

We would like to thank you for taking the time to share your experience regarding your recent stay at Hotel Skyler. We are happy to hear our staff was attentive with your last minute changes and everything worked out well for you and your family. Enjoy your summer and we hope to see you next time you are visiting your daughter.

Sincerely,

Hotel Skyler
Staff & Management

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Reviewed May 7, 2013

I was in Syracuse for five days to catch up with friends and to meet folks at the university. The hotel's location is ideal and provided complimentary parking (and internet); iot also had complimentary shuttle service to downtown. The room was larger than the "normal" hotel room (wider), had comfortable furnishings, and served my needs. I faced south so had plenty of sunlight through the large windows. The staff were friendly and accommodating. I'd certainly return to the hotel on a future visit to Syracuse. The only negatives were the location of the phone (not on the desk and not able to be moved to the desk) and that it had an odd shaped handset, and that despite having LEED Platinum certification they replaced used soap and shampoo every day. These are obviously minor issues and wouldn't prevent my returning. Of five hotels I have stayed at in Syracuse in recent years, this has been the best given my needs and tastes.

Room Tip: Have a south-facing room if possible, and based on what I saw I would avoid a room on the first floo...
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  • Stayed: May 2013, traveled on business
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Thank RAKlein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded May 29, 2013

Dear LAKlein,

Thank you for being our guest and for your positive comments regarding your recent stay. Please know that your input regarding the location of the phone and the change of bathroom amenities are well appreciated and shared with appropriate managers. We look forward to your next visit!

Sincerely,

Hotel Skyler
Staff & Management

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Reviewed April 28, 2013

To be honest, I had no idea when I booked our room that the hotel was only a few blocks away from SU. We went up in February for a Junior visit day. I had picked the hotel because we could get a "divided room" - a king bed in the main bedroom, a sleeper sofa for our teenage son on the other side (as a night owl,he needs his own space but it was definitely on the snug side and there was really no privacy). The building is actually an old synagogue which was also a theater for many years, so it had interesting angles in our top floor room - my husband just referred to it as "funky". I liked the decorating style and the beds were comfortable. I wanted some space without paying for separate rooms (hotel rooms were definitely on the high side, and we were only there for one night) - still, with taxes, it was close to $200 (and the hotel was practically empty). One of the best options was the free van shuttle service to the restaurants since there was a snowstorm in progress - the driver was prompt and courteous. And it's just a couple short blocks to Marshall Street for breakfast or lunch, and then another block to the main entrance at SU, so it's hard to get any closer. They also let us leave our car in the lot while we were at the info session, also saving us time and money, so I would definitely recommend it as an option in the Syracuse area.

Room Tip: It's definitely a bit quirky, so if you have special needs, I would definitely recommend that yo...
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  • Stayed: February 2013, traveled with family
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Thank RetroKitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded May 29, 2013

Dear RetroKitch,

We are so happy to hear that the location of Hotel Skyler was very convenient for you when visiting Syracuse University. I would like to let you know for future visits, we have a very unique room type called the Tree House Suite which may suit your needs better. We wish the best luck to your son and hope to see you the next time you are in the area.

Sincerely,

Hotel Skyler
Staff & Management

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Reviewed April 7, 2013

The worst hotel during our trip in NY. Very expensive without free availble breakfast. You have to pay for each cup of coffee. If you stay for the WE, be carefull an store fruit sala in you romm fridge. Sunday morning there storage is empty!!!! I could not understand such greed.
Rooms are big but bathromm smal!!
Fred-from France

  • Stayed: April 2013, traveled on business
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Thank 463fredc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded May 29, 2013

Dear 463fredc,

We are very sorry to hear your stay was unsatisfactory. We have tried to contact you with no response. Please feel free to contact us anytime.

Sincerely,

Hotel Skyler
Staff & Management

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Reviewed March 30, 2013

I appreciate the green environmentally aware building, and the waste -free atmosphere, however after staying there 3 times, I wish the front desk staff were friendlier. For some reason, they are always remote and don't smile. Also, I have asked each time for sparkling water to be made available at the small concession stand, and I was told to write that on Trip Advisor! There is no coffee maker in the room, which also seems a little stingy. It is very difficult to get a room with 2 beds, and they "have no cots"
That being said, it is a unique and unusual experience of a hotel, and I have returned there 3x. And probably will again.

  • Stayed: March 2013, traveled with family
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2  Thank JeffLandsberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded May 29, 2013

Dear srlScarsdale_NY,

Thank you for taking time to write up a review on Tripadvisor. Please know that we appreciate your input and your comments have been shared with the appropriate managers. Unfortunately due to the Fire Department Safety Code we are not allowed to carry cots, we do however have rooms with two queen size beds or suites available with pull-out sofa beds. Please make sure to request this room type at the time of the reservation process. Thank you again for your review and we look forward to seeing you soon.

Sincerely,

Hotel Skyler
Staff & Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Skyler Syracuse, Tapestry Collection by Hilton

Address: 601 S Crouse Ave, Syracuse, NY 13210-1751 (Formerly Hotel Skyler)
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 31 Hotels in Syracuse
Price Range: $144 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Skyler Syracuse, Tapestry Collection by Hilton 3*
Number of rooms: 58
Official Description (provided by the hotel):
You've never been anywhere like Hotel Skyler Syracuse, Tapestry Collection by Hilton. In the serene and welcoming lobby, industrial minimalism meets soothing organic comfort. Retro and metro mingle cozily in one-of-a-kind guestrooms. From the moment you check in until you reluctantly say goodbye, you'll know you're somewhere special - somewhere designed to nurture the spirit and the planet. You're at Hotel Skyler Syracuse, Tapestry Collection by Hilton, Syracuse's first LEED Platinum hotel. Every guest room has a safe, iron/ironing board, iHome clock radio, walk-in shower, flat-panel TV, HDTV, and free high-speed wired and wireless internet, refrigerator and desk. Start each day with a complimentary Artisan Style Breakfast served in the Main Lobby. ... more   less 
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