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“"Green" and Great!”

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Hotel Skyler Syracuse, Tapestry Collection by Hilton
Ranked #2 of 31 Hotels in Syracuse
Certificate of Excellence
GreenLeadersGold level
Reviewed July 11, 2011

We stayed here July 1, 2011 and our experience was great. Typically "going green" is preceived to have a negative impact for overnight accomodations, yet Hotel Skyler was the complete opposite and boasted commendable efforts with its LEED Platinum Certification!

The bed was incredibly comfortable and opposed to the other comments listed here, I liked the layout of the room. The room felt like a loft with a separate area for seating with a desk and own tv, aside from the tv in front of the bed. The staff was incredibly friendly and helpful as well!

They should consider changing the AC though, as it runs off and on throughout the night and you can't adjust it. The rooms were incredibly clean, yet there is still some dusting too do in the stairwells and areas from the renovation.

Regardless, I would definitely stay again!

Room Tip: Ask for a room on any floor other than the first.
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  • Stayed: July 2011, traveled with family
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Thank Grapeleaves13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded January 7, 2012

Thank you for taking the time to write a review regarding your stay at Hotel Skyler. We are pleased to hear we were able to change any negative assumptions about being "green" into such positives for your stay. We look forward to your return in the near future.

Sincerely,

Hotel Skyler
Staff & Management

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414 - 420 of 425 reviews

Reviewed July 11, 2011

We did not stay here but went to check it out when we were walking by and we were amazed at the friendliness of the staff. They gave us a tour including showing us a room. The person guiding us was well informed and excited to share his knowledge about the hotel (in a renovated synagogue). They have a bar and a coffee bar with organic, high end liquors/coffees. The location is neighboring restaurants, a drug store, the university and medical facilities (like the new children's hospital.) The interior is hip and they use green methods of decorating and serving their guests. They support local businesses too. All very interesting and positive.

  • Stayed: July 2011
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Thank swsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded January 7, 2012

We kindly thank you for your wonderful comments in regards to Hotel Skyler. We are proud to hear our staff was knowledgeable about the hotel and eager to share this information. Once again, thank you for sharing your experience on TripAdvisor. We look forward to accomodating you soon.

Best Regards,

Hotel Skyler
Staff & Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2011

We read the first two reviews, got a good rate and decided to try it. Factor number one for us is the bed and the Skyler bed was very comfortable. Factor #2 is noise and the Skyler failed this one - the AC is an old fashioned room unit mounted in what looks like a newly studded out chase - very loud - in fact, you could hear the AC in other rooms as it cycled. But the AC noise was actually a blessing because a group of people talking in normal voice in a neighboring room made too much noise to allow sleep because of the chase and lack of sound insulation. Luckily the hotel seemed pretty empty so 2 of 3 nights were OK.
Other factors: staff good, free wifi good, very clean (new) room, TV system with incorrect listing so you couldn't find local stations. And finally, too many pillows on the bed so there's nowhere to put them but the floor and then the housekeeper puts them back on the bed. Why have so many pillows on a bed??? Room is a little goofy with 16 foot ceiling and window about 12 feet up?
Would probably not stay again because of noise factor

Room Tip: No neighbors - above, below, or either side.
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  • Stayed: June 2011, traveled with family
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1  Thank HotelHopper3414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded January 7, 2012

Dear WJM20,

We are very saddened to hear we failed to meet your expectations. We greatly appreciate your honest opinion regarding the issues you encountered. Thank you for helping us to improve the quality of the stay for future guests. We hope to have the opportunity to impress you in the near future.

Best Regards,

Hotel Skyler
Staff & Management

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Reviewed June 26, 2011

I read the reviews and the marketing for the Hotel Skyler and chose it for my return home to Syracuse. I've been gone traveling for a couple years and the Skyler was new since I had left and I hoped to find something new a modern and spectacular.

The room I was given was only steps from the bar and bathrooms. The few patrons at the bar were far from loud or rowdy but I could still hear them clearly in my room...so much for sleeping before 0200. The room itself was nice, but in no way deserving of the rate I was being charged. It was a standard hotel/motel room with nothing extraordinary or exceptional about it. The room layout was actually a little inconvenient with 2 people sharing the space. This is a renovated building so I understand the architectural challenges, but it doesn't change the fact that we were not comfortable in the room.

The Skyler is new so perhaps they are working the kinks out, I can't say for sure, but I probably won't stay here again if I ever return to Syracuse. It seems like they are trying a little too hard to be chic and are forgetting the essentials of hotel hospitality service.

We left after only one night and moved to a more established hotel in the city and had a wonderful experience there.

  • Stayed: June 2011, traveled with friends
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3  Thank DarthBeerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded January 7, 2012

Dear RobCisco,

Please accept our apology for your disappointing experience with us. We would like you to know, we have approached each topic noted with the determination to better serve our guests. We look forward to exceed your expectations next time you are in the area.

Best Regards,

Hotel Skyler
Staff & Management

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Reviewed June 4, 2011

pjrgmv's review hits the nail on the head! I won't repeat those excellent and informative comments but want to add our viewpoint. This place is wonderful. It is welcoming, relaxing, comfortable, and elegant, all while being eco-conscious. There is no sacrifice of comfort or atmosphere for these green policies. The Skyler shows in the best way how to re-use an existing structure for a new purpose, how to put in place the most forward technologies and policies to create great accomodations, and how to provide a comfortable, lovely, welcoming atmosphere while cleaving to the sustainable path.

Here is some practical information: the hotel is very convenient to the Syracuse U campus (immediately north of it - you can walk to campus in a couple of minutes). The parking is free in an adjacent lot (amazing for this area). The wireless is excellent. The hotel is very quiet - even the heating and cooling system is nearly silent. There is a bar on the premises, some snacks are available for sale, and in the morning coffee is available for sale (all food products they sell are organic and sustainably grown). There is not a restaurant, but quite a few are within a block of the hotel. The beds and bedding are comfy comfy comfy. To get in our room, you wave your room card over an electronic pad and the door unlocks; then take the same card and place it in the port just inside the door, and your room powers up. When you take the card to go out, everything powers down except anything you might be charging (cool!). Our room had a tiny actual fridge (not a dumb mini-bar) so we could keep leftovers from resto meals. The service is great. One little thing in our room was not working, and when we called the desk about it, it was fixed in less than five minutes (!!!).

Minuses: hardly any. I was very glad that I had brought an old-fashioned paper printout of my Internet reservation info, because the hotel computer wanted me to pay a much higher rate. The immediate neighborhood around the hotel is a pragmatic one, with hospitals, parking structures and a bank, so any views are ugly. (So don't look out the window except to check the weather.) The only other minus is that there are not more examples of this hotel all over the country.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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2  Thank Palette1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded January 7, 2012

We would like to thank you for the wonderful review about Hotel Skyler. It is very rewarding to know the accomodations and atmosphere met your desired expectations. We are excited by the oportunity to be your first choice of hotels while in Syracuse.

Sincerely,

Hotel Skyler
Staff & Management

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Reviewed June 2, 2011

As a traveling musician, I am on the road 8 months out of the year. I've stayed at more hotels than I am capable of remembering. As an eco-conscious consumer, I try to find lodging that is centered on sustainable building practices, even though it is pretty rare to find. I can say with complete honesty and enthusiasm that my stay at Hotel Skyler was the best lodging experience I have ever had while traveling, and that is saying a lot.

While luxurious, it isn't like mega-hotels that have fountains and grand staircases. The genius of this hotel lies in the way it was constructed. The outer structure is that of an old Synagogue. They kept the entire outer structure intact, and formed the entire interior around the existing structure of the building. This results in rooms that are completely unique from one another in fascinating ways. The lobby decor is elegant and minimal in the best possible way.

I asked for a tour, and the manager showed me around. Carpets, wallpapers, countertops, soaps, showers....pretty much every single thing was made from either recycled materials or in the most sustainable way possible. But the best part that I took away from my experience is that whether or not you are into the whole 'green' thing, no style or substance was sacrificed at all in the decor of the place. The rooms are luxurious, but hip. The beds were unbelievably comfortable too. It was just an incredibly cool place and I can't say enough good things about it!!

Room Tip: Each room in unique in a great way!!
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  • Stayed: May 2011, traveled on business
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3  Thank pjrvmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this reviewResponded January 7, 2012

Dear pjrvmg,

First, congratulations on being our first reviewer on TripAdvisor for Hotel Skyler. Next, we would like to thank you for such a stellar review. We are very excited to know Hotel Skyler met and exceeded your expectations. Our staff looks forward to your next visit when you are in the area.

Best Regards,

Hotel Skyler
Staff & Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2017
Google Translation

  • Stayed: October 2017, traveled on business
    • Value
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Review collected in partnership with Tapestry Collection by Hilton
Thank marcolivierg658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Skyler Syracuse, Tapestry Collection by Hilton

Address: 601 S Crouse Ave, Syracuse, NY 13210-1751 (Formerly Hotel Skyler)
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 31 Hotels in Syracuse
Price Range: $121 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Skyler Syracuse, Tapestry Collection by Hilton 3*
Number of rooms: 58
Official Description (provided by the hotel):
You've never been anywhere like Hotel Skyler Syracuse, Tapestry Collection by Hilton. In the serene and welcoming lobby, industrial minimalism meets soothing organic comfort. Retro and metro mingle cozily in one-of-a-kind guestrooms. From the moment you check in until you reluctantly say goodbye, you'll know you're somewhere special - somewhere designed to nurture the spirit and the planet. You're at Hotel Skyler Syracuse, Tapestry Collection by Hilton, Syracuse's first LEED Platinum hotel. Every guest room has a safe, iron/ironing board, iHome clock radio, walk-in shower, flat-panel TV, HDTV, and free high-speed wired and wireless internet, refrigerator and desk. Start each day with a complimentary Artisan Style Breakfast served in the Main Lobby. ... more   less 
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