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“Loved our room”

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Hampton Inn & Suites Syracuse Erie Blvd/I-690
Ranked #1 of 32 Hotels in Syracuse
Certificate of Excellence
Unionville, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Loved our room”
Reviewed July 5, 2014

Stayed at this location in June and was really impressed with the hotel. Most likely one if the cleanest hotels I have visited in a long time. It was 100% clean and the room was very modern and nice. The bathroom was fairly large and I felt very comfortable in my room. I would definitely visit this hotel again. The staff was also very friendly and helpful.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SlyRyStevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 14, 2014
We are thrilled to hear Hampton Inn & Suites Syracuse exceeded your expectations. We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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706 reviews from our community

Traveler rating
    395
    219
    68
    17
    7
See reviews for
333
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Arlington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2014

This hotel was minutes away from downtown, Syracuse University, and our facilities in the area. The AC system worked great, the lobby looked brand new, and the breakfast staff was great. The TV in the room could have been bigger, but maybe they're already thinking about that change. No dumbells in the fitness center was a slight bummer.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Brenton M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 5, 2014
Thank you for your recent stay with us and for your review on TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2014

Very clean very nice, good breakfast, very clean rooms and nice beds. Pool and hot tub also very nice. Interent access easy to use. Walking distance to many places to eat. Sign is small so keep a good look out for it.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 5, 2014
We truly value all the comments that are left for future guests on TripAdvisor and make sure to share them with all the staff. Thank you so much for adding your comments and for being our guest! We look forward to having you stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock Ontario
Level Contributor
196 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed July 1, 2014

Hampton's are always a step up but still affordable. This one is no exception, check in was quick and efficient. The room as always was clean and well appointed. Had a great nights sleep.

They need to rejig their breakfast its getting a little old and not the best quality. Coffee is great though.

Staff were all very polite and pleasant.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hungrywatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 5, 2014
Thank you so much for your kind words on TripAdvisor! We share all of our reviews with our staff and they truely enjoyed reading yours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlebury, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2014

We stayed here on a road trip to NH. The hotel was clean and the beds were very comfortable. We only had an issue with one front desk clerk who had a bad attitude and made us feel like we were taking up her time.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 5, 2014
We would like to thank you for your constructive comments about the hotel staff. Please know your concern has been passed on to the department manager to raise awareness of the issue. . We do appreciate our guests feedback and comments to ensure our guests stays are enjoyable and comfortable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2014

I was staying at this hotel for an out of town wedding and was very impressed with the facility and staff. Also, I am a beauty product junkie and I loved the Neutrogena brand personal care products in the bathroom!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dominique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 5, 2014
Thank you for being our guest this past weekend and for posting a review on TripAdvisor ! I am happy to hear that your stay was pleasant and that we will have the pleasure of having you as a guest again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 28, 2014 via mobile

I walked in late in the evening without a reservation to be greeted pleasantly by two polite and courteous front desk staff. Reasonably priced but the room I got was cramped and the furnishings were dated and it smelled musty. Bedding was clean, Quiet and I slept well. Same humdrum breakfast as all the other Hampton inns. I stay away from the chafing dish and do the waffles and fruit. Why don't they ever clean the fresh fruit !? Ridiculous.

Stayed June 2014, traveled on business
Helpful?
3 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review, July 5, 2014
We would like to thank you for your constructive comments about the hotel and the furnishings. Please know your concern has been passed on to the department managers to raise awareness of the issue. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Syracuse Erie Blvd/I-690

Property: Hampton Inn & Suites Syracuse Erie Blvd/I-690
Address: 3017 Erie Blvd E, Syracuse, NY 13224
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Syracuse
#2 Business Hotel in Syracuse
#2 Romantic Hotel in Syracuse
#3 Best Value Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Syracuse Erie Blvd/I-690 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Stay at the Hampton Inn & Suites Syracuse Erie Boulevard /I-690 hotel and enjoy free high-speed internet access in every room. Have a good night’s sleep in a clean and fresh Hampton bed® and enjoy our range of thoughtful services and amenities. Keep on top of work in your room with our handy lap desk, or relax with your favorite shows on the LCD flat-screen TV. Upgrade to a suite for separate living and sleeping areas, more space and flexibility. Take advantage of our range of efficient services to make your stay more comfortable. Start each day with a delicious Hampton’s free hot breakfast and taste our world-famous waffles. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Swim laps in the indoor swimming pool after a long day. ... more   less 
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Also Known As:
Hampton Inn & Suites Syracuse Erie Blvd/i-690 Hotel Syracuse
Hampton Inn And Suites Syracuse Erie Blvd/i-690

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