About 15 people work colleagues and I were running a workshop nearby and many of the out-of-town employees were staying at the Crowne Plaza. When we learned how bad the snowstorm would be one day that week, we all decided to stay at the hotel for a couple nights and run our workshop there to keep working as we rode out the storm. The staff at the Crowne Plaza were not only able to accommodate us with a conference room and everything we needed to work, but the service was describe by several colleagues as "exceptional." The WiFi always worked, everywhere in the hotel. All staff members (front desk, restaurant, bar, conference, cleaning and maintenance) were fantastic to the guests. The same people were working from 7 AM until 10:30PM and back the next morning with a smile and a friendly greeting. All throughout the snowstorm, the plows were going through the parking lot, and they even ran snowblowers between the cars and helped clean some cars off! The hotel provided shovels; staff and guests helped dig each other's cars out. Back inside, our team had a wonderful (pre-arranged) cocktail hour with a cheese & fruit plate. We completed the workshop successfully and can't say enough about how well we were taken care of at the Crowne Plaza in Suffern.
- Official Description (provided by the hotel):
- Suffern Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! ... more less
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- Also Known As:
- Crowne Plaza, Suffern Hotel Suffern
- Holiday Inn Suffern
- Suffern Holiday Inn