I went there to prepare for my exam. The customer service is way off the pale. If you are minority, you will be singled out
The bathroom was having poop stains
Only one towel, I told them I needed another room, then they said that i am free to leave if i want!
OK, i asked for reimbursement they cannot do that
I took the pictures and send it to the corporate office
- Official Description (provided by the hotel):
- Suffern Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza, Suffern Hotel Suffern
- Holiday Inn Suffern
- Suffern Holiday Inn