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Hilton Garden Inn Stony Brook
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Reviews (725)
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All reviewscollege campusport jeffersonvery nice hotelminute drivebusiness centerfamily weddingwould stay here againexcellent staylong islandbreakfast buffetfront desk staffhilton gardenfitness centertrain stationconvenient locationindoor poolhgi
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660 - 665 of 725 reviews
Reviewed July 29, 2013

Stayed there on July 26 and 27 and I wasn't impressed. Paid top dollar for a suite and although the room temperature was 68 degrees, the humidity was very high. We never felt dry in the room and was very uncomfortable. A couple of suites in the same floor had the same problem, while a regular room with the window-type air conditioning unit was fine. I reported the problem three times but nothing was done about it. A maintenance man came up the first time and essentially told me I wasn't using the thermostat correctly. His adjustment didn't help one bit.

Room Tip: Avoid the suites. Looks like the regular rooms have window-type air conditioning units that appeared to work better than the "central" units in the suites.
  • Stayed: July 2013, traveled with family
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Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melinda J, Manager at Hilton Garden Inn Stony Brook, responded to this reviewResponded August 23, 2013

Thank you for taking the time to share feedback on your recent stay at the Hilton Garden Inn Stony Brook. We pride ourselves on having high standards and ensure all of our guests are 100% satisfied. We hope you will consider staying with us in the future so we may show you the quality hotel stay you expect and deserve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013 via mobile

The room was clean and effient. It was quiet in the halls at night. Another sign is needed at the corner directing you to tale a left onto Circle Rd. There is a sign off the main road but not at the next corner.

  • Stayed: July 2013
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Thank Robertlee5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

I stayed at the Hilton Garden Inn for a friend's wedding; it was close to the reception venue with a shuttle service that was provided by the couple. The staff was friendly upon arrival and informed me of the shuttle schedule and about breakfast the following morning. Hotel was very clean and well stocked. My only complaint was that I could not get the AC to go on so that the room could get cooler.

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
1  Thank Francesca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Brand new hotel We stayed a this hotel for 4 nights. The hotel was very nice and confortable. Our room was large, nice flat screen TV, comfortable bed and very quiet. Bathroom was also large, good counter space and great shower I recommande this hotel Absolutely delightful place to stay!

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank mtkcool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

If you're an early riser, bring your own cup o'joe. You won't get any from these people until 7 AM. You may have ants in your room, and the room decor is enough to scare the pants off of Grandpa Munster. All in all, not a welcome feeling here.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melinda J, Manager at Hilton Garden Inn Stony Brook, responded to this reviewResponded July 17, 2013

Thank you kindly for your review. Please know that your comments are used to enhance our services, products and amenities. We appreciate your taking the time to write to us and my very best regards. We look forward to changing your views on our property in the future.

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