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Hampton Inn & Suites Staten Island
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Reviews (783)
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All reviewscomplimentary breakfastindoor poolsi ferrynew yorkquiet roomwafflesparking lotfront desk staffthe breakfast areaeasy accessvisit nycfree parkinggreat place to stayshuttle servicehome away from homestatue of libertynice stay
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596 - 601 of 783 reviews
Reviewed August 21, 2013

I have stayed here before and loved it, therefore it was easy to pick it again. The first stay was so wonderful, that I thought they couldn't improve but they did. The rooms were amazing. We had a 2 Queen bed room and the size of it were insane. We even had a couch, a lounge chair and a table for four. As we come from Europe we ended up with credit card problems. When we asked for permission to install some programs on their computers in the business center they said ok. However it didn't work, so when we told the front desk they said we could use their computer. That was truly fantastic. We got everything solved. Breakfast is wonderful and the location is perfect for a trip to NYC. It's just a 20 min drive and an $8 parking ticket then you're on the ferry.
So a very big thank you to Manager Kenya Cain and her wonderful staff from Denmark.

Room Tip: Get a 2 bed room far away from the front desk. They are very big.
  • Stayed: August 2013, traveled with family
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1  Thank alsch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this reviewResponded August 23, 2013

Dear alsch1,

Thank you for the great comments you said about us. Thank you and we are glad you think we improved from your last vist. We strive at trying to improve our guest stays and try and find new ways to make our guests feel like this is a home away from home. I have advised Kenya you were pleased with her service, she is truely a great asset to our our hotel. Once again thank you for your kind comments.

Regards,
Thomas A. Gatto

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Reviewed August 21, 2013

Had a lovely stay here. Reception staff very helpful. Good service and experience of rooms.
Shame there's no restaurant but the facilities are all good.
Inclusive breakfast is good but basic.
Pool great for the children.

  • Stayed: August 2013, traveled with family
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Thank naab00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this reviewResponded August 23, 2013

Dear naab00,

Thank you for your kind compliaments you gave us on tripadviser. We are glad you enjoyed your stay with us. It gives us great pleasure knowing that we succeeded in making any and all ours guests stays the most enjoyable they can be. Once again thank you for staying with us and hope to see you real soon.

Regards,
Thomas A. Gatto

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Reviewed August 19, 2013

The Hampton Inn Hotel is a Great hotel, clean, quiet, out of the city but close by. I could always use a cheaper rate, fairly priced for NYC area. Staff is good, and plenty of free parking, free breakfast every morning.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Nancy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this reviewResponded August 20, 2013

Dear Nancy F,

Thank you for your kind comments regarding your stay with us. We love when our guests are happy with their stays. As for rates we are cheaper then NYC and compartable to other hotels in our area. Please call me and we can talk about working on rates with you. Thanks again for your kind comments.

Regards,
Thomas A. Gatto

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Reviewed August 15, 2013

Very nice clean hotel. Would definitely stay again. Staff was very accommodating. We had 10 families staying for a baseball tournament and they kept the pool open later just for us. The rooms were clean and the breakfast had more than enough choices for the kids and adults.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this reviewResponded August 16, 2013

Dear David S,

Thank you for your kind comments regarding your staff with us. We appriciate hearing that are guest really enjoy their stay here. We hope your baseball group was just as happy as you were. Once again thank you for your kind comments and look forward to seeing you again.

Regards,
Thomas A. Gatto

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Reviewed August 11, 2013

Having lived on Staten Island, I can tell you that this is the best value that you will get on the island. This hotel is super modern and comfortable. The staff are extremely helpful and friendly. It was a great value for friends and family visiting us here in NYC and while it is located on the South Shore of Staten Island, the hotel provides a free shuttle service to the North Shore where you can hop on the Staten Island ferry, get pictures of the Statue of Liberty as you sail across the harbor, and then hop off to see the big NYC attractions on the Manhattan side.

Wonderful and affordable value in New York City!

  • Stayed: September 2012, traveled with family
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3  Thank NYC_Travelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this reviewResponded August 13, 2013

Dear Nyc_Travelisto,

Thank you for your kind comments, we pride ourself on giving our guests the best possible service we can. We appriciate you gave us these glowing recomandations, and that means alot to us.Look forward to your next trip here and would love to meet you.

Regards,
Thomas A. Gatto

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