My girlfriend and I stayed here last week when our plans of staying with family on Staten Island were changed by a relatively last minute surgery. The hotel staff, particularly Kay, went out of their way to make us feel welcome. Our room was massive (we were upgraded to a suite) and was very clean. Upon arriving in our room, Kay had goodie bags filled with snacks, a teddy bear (wearing a Staten Island t-shirt), and free in-room movie rental waiting for us. It was certainly more than we expected! To top it all off, we were given vouchers for free breakfast for the 3 mornings of our stay. I’ve read reviews that the Above nightclub can be a loud and somewhat a nuisance but that was never an issue during our stay, and we were there all weekend. It was also great having the free shuttle that would take us to the ferry so we could get into the city. On our last night, Kay surprised us again by having chocolate covered strawberries, champagne, and another free movie voucher sent to our room.
I cannot stress enough how friendly and welcoming the staff was at the hotel, and Kay went well above and beyond to make us feel special. If they treat every guest half as good as we were, I can guarantee that you will have an excellent stay. The next time we are in need of a hotel in New York, the Hilton Garden Inn will be the first (and only) place we look.
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- Also Known As:
- Hilton Garden Inn New York/Staten Island Hotel Staten Island
- Hilton Staten Island
- Staten Island Hilton Garden Inn
- New York City Hilton