I've stayed quite a few times at this hotel, but this was the worst. First the thermostate did not, did not even know this for 2days just thought we had to suffer with it. Then I was told the maintenance man is a farmer and goes home at 10am but they will try to get him back, which they did. The pillows are rock hard along with the beds makes for a restless sleepless night. The next night I asked for different pillows and they found some. Shouldn't the pillows be OK to begin with. The worst was the cleanness of the room. The room was barely vacuumed and the night before my last it wasn't cleaned at all even the trash was not emptied. Coffee that was dripped by accident on counter was there until we left. The manager gave me $20 off. I would have paid $20.00 more and had a great stay. Very disappointed because my son lives close by and this is the hotel we have used in the past. We will see for the future. Also forgot the stains on the sheets.
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- Also Known As:
- Microtel Inn & Suites Buffalo -Springville Hotel Springville
- Microtel Inn And Suites Buffalo -Springville
- Microtel Springville
- Springville Microtel