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Microtel Inn & Suites by Wyndham Springville
Ranked #1 of 1 Hotels in Springville
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582 reviews from our community

Traveler rating
    162
    197
    137
    50
    36
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258
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88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
ABBOTTSTOWN
1 review
Reviewed November 14, 2012

The location was perfect, but I am dealing with a fraudulent charge made to my credit card as a result of reserving a room.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank PAUL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel14170, General Manager at Microtel Inn & Suites by Wyndham Springville, responded to this review, November 15, 2012
I am sorry you are experiencing a billing issue. Please call me at the hotel at your earliest convenience, so I can research the matter and correct the problem.

Sincerely,
Rachel Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lockport
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed November 7, 2012

Booked this hotel on sunday and said for tomorrow, I should have said the date. It turned out that when I got to the hotel they informed me that I booked yesterday. If you call the one 800 number it is very hard to understand the person you are talking to One of us made a mistake. The microtel in springville said to bad you are paying for yesterday and today. I could see if microtel would have sold the room that night but they did not need the room. I stay there abouy 6 times a year since they opened. I think they should have been more coustomer friendly. Corporate said they will send me a check for that amount. Thank you. If there was another place to stay in springville I would NEVER stay at this microtel

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel14170, General Manager at Microtel Inn & Suites by Wyndham Springville, responded to this review, November 15, 2012
I want to apologize for any issues you experienced with our central reservations center. I am glad they were able to correct their mistake and refund your money. May I suggest booking directly with the hotel in the future to avoid any mishaps? We send a confirmation to our guests at the time of booking, so you would be able to catch any miscommunication and correct the situation immediately.

Sincerely,
Rachel Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Microtel Inn & Suites by Wyndham Springville

Property: Microtel Inn & Suites by Wyndham Springville
Address: 270 Cascade Drive, Springville, NY 14141
Phone Number:
Location: United States > New York > Springville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Springville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Springville 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Microtel Inn & Suites Buffalo -Springville Hotel Springville
Microtel Inn And Suites Buffalo -Springville
Microtel Springville
Springville Microtel

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