We TRIED to stay here for one night for an anniversary party we were attending in Springville. We had made reservations a few days before and when we went to check in, the person at the front desk said that they did not have a room for us and that they had overbooked the hotel. We had a one year old and a three year old with us. Thank goodness my parents had gotten a room (with a king bed only) and we were able to get ready for the party in their room. They had asked for a non-smoking room and received a smoking room, because once again, thats all they were left with since they had overbooked the hotel. No help was offered by the hotel and barely even an apology was spoken. We ended up driving the four and a half hours back home to Ohio that night after the anniversary party (got home at 2:00 a.m.). Very poor service.
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- Also Known As:
- Microtel Inn & Suites Buffalo -Springville Hotel Springville
- Microtel Inn And Suites Buffalo -Springville
- Microtel Springville
- Springville Microtel