We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service”
Review of Heron Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Heron Suites
Ranked #2 of 3 Hotels in Southold
Spierdijk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service”
Reviewed September 2, 2012

We booked Heron by Internet but the reservation didn´t come through. Nevertheless the staff of Heron found us a Suite and later two rooms. Thanks for that service!

After a week in New York we enjoyed Long Island and Heron Suites. Great location. Good restaurants, nice staff. Sitting oppertunity by the rooms and at the waterfront and a great pool! We will recommend this accomodation to other european tourists who want to go to Long Island!

Mascha Lensen
The Netherlands

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mascha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, September 13, 2012
Thank you so much for taking the time to share your pleasant experience that you had at the Heron Suites. We are glad we were able to turn a computer glitch around and help you enjoy the North Fork. Happy to hear that you had a good time and hope you do come and stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

115 reviews from our community

Traveler rating
    56
    36
    7
    8
    8
See reviews for
27
41
3
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
West Babylon, New York
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 27, 2012

Great place on the North Fork. Nice and clean. The staff was very helpful. They had a shuttle from the Hotel to the vineyards so we didnt have to worry about driving. At night we went into Greenport which was only three miles away.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank XOntheGoAlwaysX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, August 30, 2012
Thank you for taking the time to write a review of the Heron Suites. We are thrilled to hear that you enjoyed your wine tour and hope you stay with us again. We are glad your experience was a pleasant one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2012

My husband purchased a voucher from living social for a 2 night stay along with a double kayaking rental and a bike rental. Deal? Not. As soon as we checked in, I ran out the room. I thought there was a corpse in the room it smelled badly. They changed our room. That room was also smelly (not as bad as the first room). Thank god for air freshener that we carried on our car.
We went to redeem our voucher at Eagle Neck Paddle Company, I must say stay away! The owner is a crook. He told us on Monday the 13th kayaks are $20.00 additional. We had 3 adolescents with us. Tuesday he raised the price t $40.00. We rented 3 additional. My daughter could not maneuver the kayak, therefore, immediately return the boat. He refused to refund monies, in addition, cursed my daughter out. After calling the authorities he returned the monies, however, withheld the sales tax. After authorities arrived he was singing a different tune and refunded sales tax as well. There are no pricing signs in his shop or refund policy. He makes up prices as he see fit! Never Again.... Stay away.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MARTHA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, August 27, 2012
From time to time utility issues do arise and repairs are necessary to maintain our property. We try to do these repairs when customer interaction is limited, but at times this does not always work. When it became clear to us that your scheduled room was near a necessary repair we responded promptly and were able to move you to a different unit. At no time during your stay did you express any issue with the room to the Heron staff, in fact our impression was that you and your family looked very happy and it was nice to see everyone smiling as they walked about the property.
The Heron Suites and The Eagles Neck kayak are two separate entities. Eagles Necks prices and policies are listed on their website. The staff at Eagles Neck is very thorough in making sure that each kayak suits the renter and properly educates each individual. The living social voucher did include what it said ONE 4 hour double kayak rental; any additional kayaks for your group would have to be purchased. While a Heron staff member was not present at the kayak shop at the time of the incident we were promptly contacted by the shop owner and told that he had contacted the authorities in an attempt to settle the dilemma in a safe and controlled way.
While we do strive to ensure that all our guest experience the hospitality that the North Fork is known for we do apologize for your unhappy visit and wish we were notified sooner so that we could have made your stay a pleasant one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easter22
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 9, 2012

My husband and I stayed for 4 nights and it was excellent in every way. Family owned, it is spotlessly clean and well-maintained.Everyone is so friendly, helpful, and courteous! With 3 BBQ grills to use, we saved money by bringing our own burgers, steaks etc and enjoying dinners in the pretty flowered courtyard with local corn, tomatoes, peaches from the many farm stands in the area. The beaches are spectacular, the pool is fun, and there is both a hopping bar/restaurant and a seafood store (which also prepares seafood for you) on premises. And a great marina, a car rental, plus kayak and bike rentals.We will be back!

Room Tip: If you bring food to grill and to dine outdoors, first floor might be easier.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FitNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, August 13, 2012
Thank you for your review. We are delighted you chose to spend your 4th wedding anniversary with us. Our property does have many great features and are thrilled you took advantage of so many of them. We would love to have you back, so please keep us in mind and again Happy Anniversary!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearl River, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2012

A fantastic, out of the way hotel on the North Fork of Long Island. Our four night stay in Suite 21 provided all the amenities we needed. Superb dining to the left - Southold Fish Market. Great dining on the right - Alure. This is a great place to relax and enjoy the nearby sights. Definitely a home away from home. I would definitely recommend Heron Suites to my friends. Looking forward to a future stay!!!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Racetrack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, August 14, 2012
Thank you so much for your review of The Heron Suites. We are thrilled that you chose to stay with us for your recent trip to the North Fork. Our property does have many great features right in walking distance and are so glad you enjoyed them. We look forward to hosting you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ny
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 8, 2012

On our way out east I received a call around noon from the hotel saying that our room was ready (check-in I believe is around 3). The staff at the hotel was very friendly and check-in was a breeze. We booked the Captain's Quarters for 2 nights - a 2 bedroom suite. It was a little smaller than expected, but it was just fine for us (4 adults and one child). The 2nd bedroom was literally just a bed in a small room, no dresser, etc. but everything was very clean and well maintained. The outside space was very nice, especially by the dock. There is another space with tables chairs and a gazebo which is near the road and a little noisy, but not too bad. I saw in another review that some people grilled on the BBQ. We read in the brochure that there were 3 grills on site but we didnt see any. I called the front desk and they said unfortunately there were none. The pool was actually bigger than it seemed in the pictures and it was very clean with plenty of chairs, tables and umbrellas. It is very strange how the hotel property is laid out though, with a couple of businesses in between the hotel and the pool (car rental/boat sales?). One day we actually packed the car up and drove to the pool which is about a 3 minute walk. The hotel is less than 10 minute drive to Greenport and about 20 minutes from Riverhead. I have already recommended this hotel to friends. I hope they do another LivingSocial/Groupon deal!!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lisam2880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, August 13, 2012
Thank you for taking the time to write a review of The Heron Suites. We are glad that you and the family enjoyed the property and all of the amenities it has to offer. We plan on working again with Living Social on a fall special so please take advantage of it and come visit us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2012

We had a fantastic time at the Herron Suites! We stayed here for 4 nights in one of the first mate suites. A lovely decorated and very clean place with lots of room for all 4 of us. I was very impressed by the nice clean kitchen and bathroom. You can have a bbq right outside the suites, there is a lovely little place to sit with lots of flowers and plants.
The suites are located in a really nice big Marina, with a very nice playground and a big and very clean pool area, which our kids particularly loved! There also is a lovely restaurant at the water, with great seafood and a romantic view at night. People were very friendly all throughout the place.
You can rent boats, kajaks and SUP or just can just go for a walk around the Port of Egypt Marina to look at the boats. There is so much to do, 4 days were not long enough for us, we will definitely come back and stay longer!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nanda380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeronSuites, Manager at Heron Suites, responded to this review, August 13, 2012
Thank you for taking the time to write a review of The Heron Suites. It is so nice to hear that you and your family enjoyed yourselves. The summer is a beautiful time here at The Heron Suites with all the gardens in bloom and boats in action. We are glad you enjoyed yourself and hope to have you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Southold
4.6 mi away
The Blue Inn At North Fork
The Blue Inn At North Fork
#1 of 1 in East Marion
188 reviews
1.4 mi away
Sound View Greenport
Sound View Greenport
#2 of 7 in Greenport
547 reviews
1.8 mi away
Cliffside Resort Condominiums
Show Prices
Show Prices
Show Prices
17.1 mi away
Hyatt Place Long Island East End
1.5 mi away
The Pridwin Hotel
The Pridwin Hotel
#2 of 5 in Shelter Island
236 reviews
2.3 mi away
Shelter Island House
Shelter Island House
#1 of 5 in Shelter Island
72 reviews
Show Prices
Show Prices
Show Prices

Been to Heron Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heron Suites

Property: Heron Suites
Address: 61600 Route 25, Southold, NY 11971-4740
Phone Number:
Location: United States > New York > Long Island > North Fork > Southold
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Southold
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Heron Suites 3*
Number of rooms: 20
Official Description (provided by the hotel):
The difference is in the details... Ideally located dockside in Southold, and part of the landmark family-owned Port of Egypt Marina, we invite you to experience all we have to offer. Heron Suites presents 17 well appointed and modernized suites with all the comforts of home plus access to the beautiful, natural surroundings of the North Fork. We offer 12 one-bedroom "First Mate Suites", 4 two-bedroom Captains Quarter's Suites, and our Admiral's Suites is a two-bedroom and two-bathroom handicap accessible unit. Each oversized suite conveniently features a full kitchen. Our friendly room decor is a welcome retreat in any season. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Expedia, Hotwire and Agoda so you can book your Heron Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heron Hotel Southold
Heron Harbor Hotel
Heron Suites Southold, North Fork, NY

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing