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“Aweful worst experience in my life”
Review of Cirelli's Osteria

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Cirelli's Osteria
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed January 3, 2014

Let me be to the point. The service was horrible and the owners were rude. We ended up paying for a meal we didnt eat and walking out. We have never been treated so disrespectful in our lives.
They were busy and they need to learn how to handle a busy night without treating customers so poorly. The owner was our waitress which we didnt know until after we ask to speak to a manager. She didnt place the drinks down or take are orders. She slide them across the table and my friend and I had no idea which drink was ours. Then when we went to order after waiting 45min for someone to take our order she never told us that an item was no longer on the menu ahead of time. So then we tried to order a item on the special and they were all out of it. Never once were we told that the item was no longer available when we were trying to pick another item. After two hours we finally got our meal which was wrong. Then when we asked to speak to the manager the owner came out and was rude and doesnt know how to treat her customers.

1  Thank Newday123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 10, 2013

Wonderful Italian food in an area sorely lacking in authentic Italian cuisine. No surprise since the chef, Mike Cirelli is from Bologna, Italy. Dare I say he makes the best Bolognese sauce. Wonderful mussels fra diavolo and lasagna Bolognese
Family operated. Very friendly. Loved this place and can't wait to go back. It has a warm, welcoming feel such that I felt I had been there many times before even though it was the first. Bravo. Buon appetito

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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