We arrived late on a Saturday evening 10/7/06 (in the dark) and were put off by the condition of the motel room. There was no hot water, sheets and pillows were stained, and the room was very run down. We told the front desk of our disappointment and he suggested an upgrade to the villa (at an upgrade cost to us). We briefly looked into that room which was difficult to see into since the front porch light was not working. We then decided since we'd driven all day to get there and there is no cell service up in that area that we might have a difficult time finding another place to stay. So, we went down the road to get dinner and upon our return to the villa found that the bed sheets and pillows in this unit were also very stained, the mattress were without pad and very dirty. In addition there was filth (and some blood) on the walls upstairs in the loft, flies upstairs and it was generally disgusting... not a place you'd want to spend a nice family get-away weekend!!! We then left the key and a note explaining that we decided to move on at the front desk and proceeded 2-1/2 hours south into Albany to find a Marriott where all was well and very clean. We later called the front desk (since no one was available about 9 p.m. to help us and issue a credit) and he said it would be taken care of. Well after getting home, we find that they have no intention of issuing a credit and tried to say that we left the room in disarray and we'd be charged for cleaning it.....I doubt it was ever cleaned to begin with.... Our advice... forget it... move on... not worth it at all, sorry to say. Very rude too!
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- Also Known As:
- Northern Lake George Hotel Silver Bay
- Northern Lake George Resort Silver Bay, NY