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“Worst Holiday Inn Express EVER”

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Quality Inn & Suites
Ranked #1 of 1 Hotels in Schoharie
Norwell, Ma
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Worst Holiday Inn Express EVER”
Reviewed March 27, 2011

We recently stayed at this hotel...and by recent I mean as I sit on the bed still before check out. This hotel is a shame to the Holiday Inn Express name! Service was horrible. We arrived in the evening around nine. My husband, daughter and two friends were staying here for one night to visit Howe's Cavern. The woman at the front desk seemed pleasant at first. After checking in, dropping our stuff off at our room, we left for food and Walmart. When we arrived back we interrupted her television watching in the breakfast area to ask for more towels. The room had two for four adults. "That means I have to go get them" was her response. To her credit she did bring them within five minutes. The next morning we headed for breakfast. The cinnamon rolls were cold, no fruit or yogurt and every bread product was stale! I do not recommend this hotel if you are familiar with the Holiday Inn Express! I know next time I will stay in Albany.

  • Stayed March 2011
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank cleojakob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Bradford, New York
Level 5 Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 12, 2010

We quite often stay at this Holiday Inn Express because it's right off the interstate, easy to get to & had always been very satisfactory accomodations. This time we had a room facing the interstate, so there was noise from the traffic all night long. Plus there were big flood lights shining on that side of the hotel which also illuminated our room too! The bed was so soft and bouncy that my back was killing me by morning. The bathroom was fairly clean, but the water had such an odor to it that I gagged while brushing my teeth. Not sure what that was. The breakfast bar was decent and even offered yogurt as well as eggs, sausage, biscuits, pastries, bagels, etc. We were disappointed with the staff when they didn't even bother to ask how everything was when we checked out. It's a very convenient hotel to stay in, but maybe we'll go further up the road next time.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
Thank Pam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlebury, Vermont
Level 6 Contributor
257 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
Reviewed October 1, 2010

We have stayed at the Holiday Inn Express in Schoharie repeatedly over the last 4 years because it is only an hour away from Plattekill where our son competes in bike races and is the best hotel we have found in the area. The rooms are pleasant and clean enough and a generous breakfast is available in the mornings. We stayed there three times this summer, in May, July and September, and all three times noticed that the water at the hotel is brownish. The color is noticeable even in a glass of water. We pointed this out to the ladies at the desk and they acted so surprised and asked for our room number - as if this was a problem with the room! The rooms cost about $130/night before taxes - a little steep for brown tap water. But otherwise, the location is convenient and rooms on the south side have a pretty view of the Schoharie valley.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Bikers_Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argyle, New York
Level 6 Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 28, 2010

We used this Holiday Inn Express the night before my daughter went to college. The room was basic at best. The beds were hard and not comfortable at all. The room needs updating and smelled of old smoke. The air conditioner was loud and not cooling the room. The breakfast was awful. I have stayed in the regular Holiday Inns and they usually serve something tolerable, but the bananas were brown and the choices lousy! Will drive a little further next time and stay in Albany.

  • Stayed August 2010, traveled with family
    • Value
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    • Service
Helpful?
Thank FrogWhizzer_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 2, 2010

Did not have high expectations of a hotel located in the middle of cow country. Was pleasantly impressed by this location. My room turned out to be a suite; the king size bed was extremely comfortable, with soft sheets and sleep inspiring pillows. Plus free wi-fi and breakfast.
Only negative was the slow check-in, and my room not being ready despite my checking in after 3 p.m.

  • Stayed July 2010, traveled solo
    • Value
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Helpful?
Thank CB90292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stamford,ct
1 review
Reviewed August 25, 2010

Not Four Seasons but as advertised on line-- much better than reviews. Had room with 2 queen beds. Plenty of space in room. Room also had ironing board, hair dryer, laundry bag and generic toiletries. TV with multiple channels including HBO. Plentiful complimentary breaksfast incuding eggs. Friendly, responsive staff at front desk. Drawbacks: No pool indoor or outdoor so little for kids to do at hotel (small Arcade). Backs up on Rte 88 so some noise in rear rooms.

  • Stayed August 2010, traveled with family
    • Value
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Helpful?
Thank kn06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed August 24, 2010

A/c died, toilet clogged, odor in room, poor breakfast choices & no food nearby

  • Stayed August 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herbsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 160 Holiday Way, Schoharie, NY 12157-5206 (Formerly Days Inn and Suites Schoharie)
Phone Number:
Location: United States > New York > Schoharie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Schoharie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 56
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Also Known As:
Schoharie Hotel And Suites
Schoharie Hotel Schoharie
Holiday Inn Schoharie

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