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“Nightmare” 2 of 5 bubbles
Review of Super 8 Schenect/Albany Area

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Super 8 Schenect/Albany Area
Ranked #5 of 13 Hotels in Schenectady
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407 reviews from our community

Traveler rating
    63
    157
    101
    49
    37
See reviews for
160
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81
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
ONEONTA
1 review
2 of 5 bubbles Reviewed November 25, 2012

Stairwells dirty, grimy, and had leaves in them.

Carpets in room dirty in corners. Rugs also stained.

Found a silverfish bug under the sheets.

Main lobby was very nice...clean and well decorated, room was a big disappointment. Booked a room three years ago and was very satisfied with value and cleanliness.

Also, very small TV positioned above the open closet and no ESPN programing... it was Monday night!

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank BILL B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic I, Manager at Super 8 Schenect/Albany Area, responded to this review, November 26, 2012
Dear Bill,
I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed November 3, 2012

the room was very small compaired to all other Super 8's thru out the country. Everything else was ok for the price.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Schenect/Albany Area

Property: Super 8 Schenect/Albany Area
Address: 3083 Carman Rd, I-90 Exit 25, Schenectady, NY 12303-4550
Phone Number:
Location: United States > New York > Schenectady
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Schenectady
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Schenect/Albany Area 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Super 8 Schenectady
Super Eight Schenectady
Schenectady Super Eight
Schenectady Super 8

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