Obviously, the hotel was very short staffed. We tried to check-in at 3:30pm and were told our room wasn't ready yet, so we had to wait in the lobby. The next morning, I went to the front desk to get more towels (we only had 2 bath, 2 hand towels, and 2 wash cloths) and they said "I'm sorry but we're out of towels." What?! How does a hotel run out of clean towels??
We also noticed that the first light we turned on in the room had a very dirty lampshade - not sure what was on it. :(
Overall, this was not a good stay at this hotel; we're stayed here before, but this was a bad experience. I called the general manager after we got home to complain and left a voice mail. 3 days later, and he has not called me back yet. NOT happy!
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- Also Known As:
- Comfort Inn Saugerties Hotel Saugerties
- Saugerties Comfort Inn