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“Cheap motel with unwanted smoking room”

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Howard Johnson Inn Saugerties
Ranked #4 of 6 Hotels in Saugerties
Colebrook, New Hampshire
Level 6 Contributor
425 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
“Cheap motel with unwanted smoking room”
Reviewed October 6, 2013 via mobile

This is what we call : to be at the wrong place at the wrong time!!!

I had to be in this area for the week end and this was the only affordable (well $120 with Priceline) option since it was supposedly a big busy weekend.

Very disappointed with this cheap motel, with only smoking room available (that smell cigarettes and mold together).

It was advertise as free breakfast but it's a lie! No breakfast; only coffee... But restaurant next door...

Old room in need of improvement, shower not working very well, Internet so so...

Good size fridge and microwave & flat screen TV...

Very nice downtown a mile away, lovely people in town...

Nice bike routes with over 20 miles of scenic views (need to go online for info since the hotel has no clue about it!).

A bad experience but tonight should be (will be) much better since everywhere would be better then here!

Stayed October 2013, traveled on business
Thank benoitleblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saugertieshojo, Guest Relations Manager at Howard Johnson Inn Saugerties, responded to this review, October 7, 2013
Thank you for sending us a feedback despite your busy schedule. We apologize for your inconvenience since you had an uncomfortable stay with a smoking room. We are continually doing our best to enhance our accommodations and facilities as we want you to always feel comfortable each time you visit us. Your comments will help us in pointing out the areas that need further improvement and we will do our best to enhance our service delivery and be more than a delight the next time you stayed with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
East Greenbush, New York, United States
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 2, 2013

Howard Johnson's is a reliable, clean, quiet place. We have enjoyed using the pool in the past, but didn't this trip. The attached diner provides solid meals. Two small complaints: the water in the shower is slow and there are several green lights around the room when you turn out the lights.

  • Stayed September 2013, traveled as a couple
    • Value
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Review collected in partnership with Howard Johnson

Thank Ruff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saugertieshojo, Guest Relations Manager at Howard Johnson Inn Saugerties, responded to this review, October 7, 2013
Thank you for sending us you feedback following your recent stay at our hotel. It has been our aim to provide excellent service delivery with clean and quiet accommodation as well as facilities that you will enjoy. We are sorry to hear that the water in the shower was unlikely to you as well as the green lights. We will have our staff see to it that these will be taken care of accordingly. We hope you will see this improvements and changes the next you decide to stay with us soon.
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Additional Information about Howard Johnson Inn Saugerties

Property: Howard Johnson Inn Saugerties
Address: 2764 Route 32, I-87 Exit 20, Saugerties, NY 12477-5108
Phone Number:
Location: United States > New York > Catskill Region > Saugerties
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Saugerties
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Howard Johnson Inn Saugerties 2*
Number of rooms: 84
Official Description (provided by the hotel):
Energy Star Certified and a Proud Member of the Green Business BureauHoward Johnson Inn - Saugerties hotel is conveniently located off Interstate 87. Our newly updated hotel near the Catskill Mountains offers all you need for an exciting trip to upstate New York. Take advantage of the handy perks we offer, like free Wi-Fi Internet, in-room microwaves and refrigerators, guest laundry, heated indoor pool, restaurant and large-vehicle parking. Enjoy free coffee, cappuccino and hot chocolate, available 24 hours a day in our lobby. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult. Book online today.LOCAL ATTRACTIONSCatch a kid-friendly live show at the Arm-of-the-Sea Theater or a movie at the Orpheum Theater. To learn something new, discover Opus 40 and the Quarryman’s Museum, historic Kiersted House, or the American Legion Museum. Spend time in the scenic Catskill Mountains, Cantine Dam Falls, Seamon Park or Esopus Bend Nature Preserve.Head to Kiwanis Ice Arena to watch a hockey game or enjoy public skating. Stroll along Saugerties Village Beach in the summer or hit the slopes in the winter at Windham and Hunter mountains. Get a bargain at nearby Hudson Valley Mall. No matter when you visit, do not forget to check out the variety of annual events like horse shows, music festivals and more. ... more   less 
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Also Known As:
Howard Johnson Hotel Saugerties
Howard Johnson Saugerties
Saugerties Howard Johnson

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