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“Convenient location”

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Hilton Garden Inn Saratoga Springs
Ranked #7 of 34 Hotels in Saratoga Springs
Certificate of Excellence
GreenLeadersBronze level
Hopewell Junction, New York
Level 6 Contributor
120 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Convenient location”
Reviewed December 12, 2013

I always stay at the Hilton Garden Inn when visiting Saratoga Springs during racing season in August. The hotel is comfortable, clean, and just a short drive to the track. Prices are a bit higher during racing season as typical for this area, but not out of site higher as some other hotels. I would recommend this to others when visiting this quaint town.

Room Tip: Most rooms are conveniently located in this hotel.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, December 30, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We appreciate the feedback online. We know that rates can go up during track season as we try to stay competitive with the market but we are glad that you still come and enjoy the amazing culture in this area. If your travels should bring you back to the area, we hope that you consider us again for your lodging needs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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704 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Bay Shore, New York
Level 2 Contributor
5 reviews
Reviewed December 2, 2013

Recently stayed 4 nights at this property - upgraded to a roomy suite for a modest fee. Staff was outstanding in every way, especially Elizabeth, at the front desk. We don't usually dine in chain hotel restaurants, but one night we didn't feel like going out and they had a Mahi special - it was fresh and well-prepared.
Kudos to the manager....

Room Tip: ask if they have any available up-grades...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Conrad4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, December 30, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We are glad that you were able to take the time and post your feedback online. Social Media is becoming a powerful tool and were glad to see so many people posting such fantastic reviews. Liz was greatly appreicative about the feedback you left. She goes above and beyond and is a great asset to this team. If your travels should bring you back to the area, we hope that you consider us again for your lodging needs!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Level 5 Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 28, 2013

Went to Saratoga for an "off season" weekend and decided to stay closer to downtown since rates were more affordable. Chose this HGI for the good rate and the fact that HGI are normally nice properties with great accommodations. Re-checked the rate the night before while confirming the reservation and found that the rates had dropped a little, which took one quick call for them to adjust the rate, Liz at the desk was very helpful. Arrived at the hotel a couple of hours prior to normal check in and our rooms were not ready, but they moved us to room that were ready and got checked in quickly. We had a nice corner room (a little extra space). While checking in the staff was very helpful and I mentioned a local restaurant that we planned to dine at and we were given a discount card for our dinner as well as a free app or dessert, both of which we were able to use. Our room was clean and comfortable, flat screen tv and comfortable king size bed, I believe it was a sleep comfort air mattress, but important thing was I woke up with no backache! We were a little disappointed that they don't run a shuttle to the raceway casino, but it was not that far away and easy to get to. We decided to have breakfast at the hotel restaurant which offered a buffet as well as other cook to order options for omelets, eggs, etc. Very good experience, we will definitely stay here again.

Room Tip: corner rooms are slightly larger
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, December 30, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. Based on your review, it sounds like you had a fantastic stay with us and we are glad to hear. We hope that if your travels should bring you back to the area that you consider us again for your lodging needs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fife, United Kingdom
Level 6 Contributor
134 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed November 23, 2013

Arrived in a November downpour, to find a lovely warm hotel with really friendly and welcoming staff. Rooms were just as you would expect. Restaurant was being remodelled and was temporarily relocated in lobby. Didn't look attractive, so we had dinner elsewhere. Breakfast was a bit too expensive, so again we ate elsewhere. Saratoga Springs is a beautiful place and this is a very good, recommended hotel, convenient for town and the other surrounding attractions.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mandelbrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, December 30, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We appreciate and value your feedback online. We are glad to hear that you would return and that you would recommend us to others. If your travels should bring you back to the area, we hope that you consider us again for your lodging needs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonawanda
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 15, 2013

Attended a wedding in Saratoga and this was the designated hotel for guests. This was our first experience with Hilton Garden Inn and we were pleased beyond belief. The hotel is top notch, the staff was always right there to help, the rooms were clean and comfortable and over all great. The only negative is that the heat control was a little temperamental, but not a major problem. We would not hesitate to stay again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank saraha0401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, November 17, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. It sounds like you had a fantastic time while you were here and we are glad to hear that! Our staff strives to give the most memorable experience as possible when staying here. On another note, thank you for leaving such positive feedback online. Social media is becoming a powerful tool and we are glad that you were able to take a minute or two and leave a comment here online. If your travels should bring you back to the area, we hope that you continue to use the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwood, Massachusetts
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed November 14, 2013

We recently stayed at the Hilton Garden Inn in Saratoga Springs. This hotel is much what you would expect if you have stayed at Hilton Garden Inns in the past. It is not a newer Hilton Garden Inn, and it does show signs of age, but nothing that diminishes a nice stay. It is not in the immediate downtown area, so if you want to go to the stores or restaurants on the main strip, you will have to drive, or be prepared for a long walk.
What set this hotel apart from the average is the freindly staff. Especially Elizabeth, who checked us in at the front desk. She was extremely freindly and helpful, and recommended restaurants for us, and when we decided on one of the restaurants she suggested, she gave us a coupon. She also gave us suggestions on where to park, things to see while we were in the area, etc. When we returned from the dinner, she was still on duty, and she asked us how it was, and it really seemed like we were her priority as a guest, and she was concerned that we enjoyed our stay.
We stayed at the Niagara Falls Hilton the night before we stayed here, that is a much more "upscale, luxurious" property, but there was no one we encountered at that hotel who gave us the personal attention and customer service that even approached what we got from Elizabeth at the Hilton Garden Inn.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T-LEFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, November 17, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs! Liz is truly honored that you left such positive remarks about her. Our entire staff strives to give you a relaxing, comfortable and enjoyable stay. If your travels should bring you back to the area, we hope that you continue to use the Hilton Garden Inn Saratoga Springs. Once again, thank you for leaving such positive feedback online!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union City, California, United States
Level 6 Contributor
131 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 5, 2013

This is similar to your average HGI. The property itself is aged a little, but this is more than compensated by the friendly staff. Most staff wear a smile and say greeting when they see you. It is close to town (but not within walking distance).

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank TMMak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, November 17, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs! We appreciate you giving feedback online. We are glad to see that you found our staff to be friendly as our goal is to meet and exceed your expectations. Our staff is truly genuine and they care for you and all our guests. If your travels should bring you back to the area, we hope that you continue to use the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Saratoga Springs

Property: Hilton Garden Inn Saratoga Springs
Address: 125 South Broadway, Saratoga Springs, NY 12866-4532
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 
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Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn

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