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“Pricey, but nice.”

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Hilton Garden Inn Saratoga Springs
Ranked #8 of 33 Hotels in Saratoga Springs
Certificate of Excellence
GreenLeadersBronze level
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pricey, but nice.”
Reviewed October 22, 2013

The renovated lobby and good location are the major attractions here. Close to downtown, which has plenty to entertain you with, but just far enough out to keep the price down. However, much cheaper stays can be found a short drive away in Clifton Park.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for staying with us. We value you as a guest and we appreciate your feedback. I see that you commented on our prices as we tend to fluctuate pending the demand within the market. I hope that this does not hinder you from staying with us again rather than making the commute to Clifton Park. Once again, if your travels should bring you back to the area, we hope that you continue to stay at the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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686 reviews from our community

Traveler rating
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    98
    35
    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Chandler, United States
1 review
Reviewed October 22, 2013

there was a rude lady a the breakfast area, prior stay was very good but there is always someone that has a bad day and have no clue about customer are very important for future business. Some time people need to understand that Hotel and people are always part of business and nether one can live without because we always need some place to stay and also Hotel need people to make money.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alfred F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for staying with us. We value you as a guest and we appreciate your feedback so we can continue to improve our service level. Without this knowledge we would have never known about this. Now we can be more proactive to ensure that you are receiving the same excellent service that we provide to all our guests. If your travels should bring you back to the area, we hope that you continue to stay at the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bay Shore, NY, United States
1 review
Reviewed October 22, 2013

The staff was phenomenal and very accomodating, breakfast was excellent, and the facilities were very clean and organized. I wish they had a bartender that knew how to make cocktails, but in the end there is always beer! I would highly recommend HGI in Saratoga Springs, NY!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for writing a review online at Trip Advisor. Social Media is growing and becoming a powerful tool and we can’t express enough how much of an impact your review has. If your travels should bring you back to the area, we hope that you continue to stay at the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, United States
1 review
Reviewed October 18, 2013

My wife and I stayed at the Hilton Garden Inn in Saratoga Spring for a long weekend. The experience was quite good. The hotel staff was courteous and efficient; the breakfast was good but a bit pricey; the rooms were nice but the smell of chlorine coming from the pool was quite unpleasant. This is all what I want to say for the time being. Why do we need two hundred words (I am using words instead of numbers so I can get to the 200 words) if what I want to say can be said using only fifty three words?

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ernesto P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for writing a review online about us. I’m glad that you enjoyed your stay with us but I would like to apologize about the chlorine smell. We have switched our pool to salt water and that has helped with the smell tremendously. If your travels should bring you back to the area that you consider us again for your lodging needs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 16, 2013

We booked this hotel for group accommodations for a family wedding. All of our needs were met and exceeded. In addition to having 18 rooms for our family members, the groom and groomsmen all dressed for the wedding in the bride's parents suite and the hotel came in after their departure and cleaned and freshened up the room for our return later in the evening. Private buffet breakfast for our guests the morning after was great. All the food hot and delicious.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank keanes153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for writing such a positive review online about us. I’m glad that you and the wedding party were able to enjoy themselves while staying with us. The private buffet for breakfast is always a good treat because it allows everyone to meet and greet one more time before saying goodbye and departing their separate ways again. I know you were staying with us for the wedding but if your travels should bring you back to the area of if you need a good vacation, please consider us again for your lodging needs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montana
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 14, 2013

We stayed four nights in his hotel and were very glad we did. The beds were comfortable, the rooms clean and spacious. The staff were very friendly and helpful...even the maid (Winnie?) always had a cheerful disposition when she greeted us each day. We didn't have breakfast there but the 24/7 coffee and water in the lobby were always appreciated. The location is just a tad down from the main area of Broadway but we had car so it worked well. I'm not sure why people have commented on the smoke smell. I dislike cigarette smoke intensely but other than rude guests who have to stand right outside the doors to smoke I never noticed it inside. I highly recommend this hotel and wonder if reviewers might be confusing it with the other one in town which doesn't get very good ratings.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianeri123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for writing such a positive review online about us. Your comments have been shared with my team and they were well taken. It’s such a morale boaster to see our hard work pay off when guests leave reviews like this. If your travels should bring you back to the area, we hope that you continue to stay at the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parsons, Kansas
Level 4 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 11, 2013

Upon arrival we were greeted by the staff and helped with our luggage. The staff here is awesome! The rooms were large and clean and we had a good hot breakfast. I'm sorry we only got to spend 1 night and would love to stay here again if we're ever in the area again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, October 28, 2013
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for writing a review online about us. As social media becomes even more powerful, your review may impact others lodging decisions in a positive way. We are glad that you enjoyed your stay with us as our mission is to be the cleanest and friendliest hotel. If your travels should bring you back to the area, we hope that you continue to use the Hilton Garden Inn Saratoga Springs!

At Your Service,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Saratoga Springs

Property: Hilton Garden Inn Saratoga Springs
Address: 125 South Broadway, Saratoga Springs, NY 12866-4532
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 
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Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn

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