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“Decent hotel”

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Best Western Plus Saratoga Springs
Ranked #21 of 34 Hotels in Saratoga Springs
Reviewed August 15, 2012

This is a good place to lay your head when visiting the track as it is out of the crazy area but still within a short drive. Had an issue with the first room they gave us (it smelt like smoke, hotel is a non smoking hotel) but they moved us to another room. BBQ across the street is decent if you want a bite close to the hotel but also great restaurants in main town area.

  • Stayed: August 2012, traveled as a couple
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Thank bill c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded August 16, 2012

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. We are sorry we had to move your room. We have a very strict rules about no smoking, and for those who brake that rule there is a 250$ smoking fee. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.
Mo Hussain
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (342)
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308 - 314 of 342 reviews

Reviewed July 9, 2012

Pet friendly hotel; nice rooms; lots of outdoor space. Staff was friendly and helpful and set us up with a room near the exit! Great food across the street - but if you get it to go don't forget the BBQ sauce!

  • Stayed: June 2012
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Thank ljd2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Dear ljd2009,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park In

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2012

Pro's:

Access to great food.
Polite staff.
In house breakfast was tasty.
Just far enough from the traffic drama but, close enough to a lot of nice places.
Comfortable beds.

Con's:

Better workout equipment.

Nice place to stay for business or pleasure.

Room Tip: During the opening of horse racing season, this hotel is an awesome pick.
  • Stayed: July 2011, traveled on business
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1  Thank lboogie757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

great place, friendly staff a value and a good breakfast

  • Stayed: April 2012, traveled with family
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Thank Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded May 22, 2012

Dear Joe K,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2012

We stayed for 4 nights and were also charged with a smoking in the room charge. Both my wife and I do not smoke for health reasons but they said we smoked in our room. Also the day staff service was not very professional. On 2 mornings the breakfast had only half the offered faire. Will not use this hotel again but will stay at best western most times.

Room Tip: Always ask for a ground floor room if you have problems with climbing stairs.
  • Stayed: January 2012, traveled with family
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3  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

Arrived at 100 AM, The clerk took forever to take our information, he said he was new, computer was down or slow, he seemed surprised we asked for a written receipt when we paid in advance.
The room seemed clean, bed comfortable, no light in the hallway, to tired to ask them why, just headed off to sleep.Not sure I would be comfortable staying there alone, due to lighting issues.

  • Stayed: February 2012, traveled as a couple
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Thank Swingdancers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2011

We stayed at this hotel on our way to New York City. We got a great deal on Priceline, and this is why we picked this hotel.

Wi-Fi and continental breakfast was free, as well as parking, which was highly appreciated. The room was clean and comfy, and the front desk staff was very friendly.

I would stay there again on my way to NYC. However, if visiting Saratoga Springs, it's a bit far from downtown (if walking; in car it's very close).

  • Stayed: December 2011, traveled with family
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Thank avapopelectric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Saratoga Springs

Address: 3291 South Broadway, Saratoga Springs, NY 12866-6203 (Formerly BEST WESTERN Plus Park Inn)
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Saratoga Springs
Price Range: $99 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Saratoga Springs 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Best Western Plus Saratoga Springs is conveniently located minutes from downtown Saratoga Springs and offers easy access to Saratoga State Park. Hotel guests will also be close to Saratoga Performing Arts Center, Skidmore College and the Saratoga Historical National Park. This newly remodeled hotel offers spacious, stylish rooms equipped with all the amenities to make any stay enjoyable. Amenities include high-speed Internet, free hot breakfast, a fitness center, and business center with copy and fax service. ... more   less 
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Also Known As:
Best Western Park Hotel Saratoga Springs
Best Western Saratoga Springs
Saratoga Springs Best Western

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