I booked a 3 day stay for our small corporate team at the Saratoga Arms 9/27-9/29/18. The staff could not have been more helpful and professional. Colleen and Rachel went above and beyond in terms of helping me coordinate our dinners, team bonding activities and location of the team meeting. We would have held our work session in Saratoga Arms' conference room but they had already booked a conference there prior to ours. Colleen scouted out other suitable locations for us and found the perfect venue in the Saratoga Visitor Center. The staff there also bent over backward to make our meeting a success. Colleen and Rachel (and Deb) chose fantastic restaurants for our team dinners both evenings and made great suggestions for places to go after dinner for live music and fun. The rooms are gorgeous, the beds and linens luxurious and the hotel has been meticulously updated and maintained. They prepared a lovely welcome cocktail hour for us on the beautiful wrap-around porch which was the perfect start to our stay. Our team loved hanging out on the porch during the day and at the end of the evening. Each member of the staff was welcoming, friendly and extremely accommodating. They made a special consideration for us on our first morning by serving breakfast for our group 1 hour earlier than the usual time (and had their staff come in early to accommodate us). The food was delicious...I booked a 3 day stay for our small corporate team at the Saratoga Arms 9/27-9/29/18. The staff could not have been more helpful and professional. Colleen and Rachel went above and beyond in terms of helping me coordinate our dinners, team bonding activities and location of the team meeting. We would have held our work session in Saratoga Arms' conference room but they had already booked a conference there prior to ours. Colleen scouted out other suitable locations for us and found the perfect venue in the Saratoga Visitor Center. The staff there also bent over backward to make our meeting a success. Colleen and Rachel (and Deb) chose fantastic restaurants for our team dinners both evenings and made great suggestions for places to go after dinner for live music and fun. The rooms are gorgeous, the beds and linens luxurious and the hotel has been meticulously updated and maintained. They prepared a lovely welcome cocktail hour for us on the beautiful wrap-around porch which was the perfect start to our stay. Our team loved hanging out on the porch during the day and at the end of the evening. Each member of the staff was welcoming, friendly and extremely accommodating. They made a special consideration for us on our first morning by serving breakfast for our group 1 hour earlier than the usual time (and had their staff come in early to accommodate us). The food was delicious and extra considerations were made for the folks in our group with special requests. Gary, in the dining room, was extremely professional and attentive - it was like eating at a high-end restaurant. Our group fell in love with Saratoga Springs (most who had never been before) and a number of our team members will be making plans to return on their own to stay at the Saratoga Arms. We couldn't have chosen a more perfect location and the success of our retreat is due in large part to the staff at Saratoga Arms. Do yourself a favor and make it a point to stay here, for pleasure or business. Highly recommend. Thank you to Colleen and Rachel for all of your assistance - you made my job so much easier and I was able to enjoy myself instead of putting out fires!More
Show less
