Overall, the service was lackluster, the ambiance was horrible, and the actual services were mediocre at best. I would not recommend this place to anyone. My Husband and I had a mineral bath and a couples massage. We're from the area, and knowing that Saratoga usually has top notch places, we were extremely disappointed.
My first experience did not start off on the right foot. The ladies locker rooms are small and awkwardly shaped so you're bumping into people. Then as im trying to change I noticed, what seemed like a homeless woman, stealing the body lotion and occupying the bathroom stall for 20 minutes. Then there were no sandals left so I had to wait for an attendant to bring some more.
The mineral bath was a tub full of brown water, and never having had one, we were a bit turned off by this but figured that maybe it was supposed to be like that. Although, it would have been nice if the attendent explained the mineral bath a little more than he did. What turned me off the most was the condition of the room. The grout along the tub was stained brown, either from old age or the bath water. The hardware on the tub looked as though it had not been changed since 1950, and the room itself felt like an insane asylum. It also wasnt too relaxing when I could hear the water being drained from a tub in the room next door. It was so loud I couldnt even hear the "relaxing" music.
My massage was good, not great, and my Husband would say his was just 'ok'. The room itself was far from what you would expect from a top notch spa. There was a royal blue curtain (totally unmatched from the room) hiding an old shower stall, which was odd. The oil used had no scent or relaxing affects at all, but left us extra greasy, which I could have done without.
Oh, and the steam rooms are separate, not unisex, so you are not able to enjoy a full spa day with your other half if that is your intent.
Considering the prices are just as high as any other day spa in the area, do not waste your money.