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Top Hill Motel
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A TripAdvisor Member
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Reviewed August 2, 2004

We decided to spend three nights in Saratoga Springs, New York. Since it was on short notice, we tried many hotels and motels, but couldn't find any vacancies. We found the Top Hill Motel on Route 9 (3290 South Broadway). Unfortunately, there was nothing "tops" about our room. Let me start by saying we did not expect anything fancy or first class. But we did not expect the room to be in the condition it was.
Upon entering the room, we noticed a slight mildew odor. I turned on the lamp on the wall near the bed, and the bulb blew out. The room was furnished with cobwebs on the ceiling, and also in the corner, complete with several dead bugs attached. This was obviously there for some time, and should have been cleaned. Later on, we tried to turn on the television with the remote, but it wouldn't budge. I turned it on manually. My wife went to the office to get a new light bulb, and batteries for the remote. The manager asked what exactly was wrong with the tv. She told him the remote probably needs batteries, and he suggested that several channels are frozen due to a satellite problem.
So now we have new batteries for the remote, but now several channels are frozen. If we could have found another motel, we would have left instantly.
Now, onto the refrigerator. Well, it was cold. That was good. It was also dirty. That was not good. The pillows on the bed were well worn, and upon taking off the pillow case, we noticed the pillows were actually stained. We understand that it is summertime, and there are lots of bugs around. But my wife did not expect to find one under the covers on her side of the bed.
The bathroom towels were among the cheapest quality we have ever used. Extremely thin. The tv on the wall rested upon a home made combination of pieces of wood nailed together, and not even painted to match the paint on the wall. The bathroom was recently renovated (compared to the rest of the room which needs attention immediately), and was large. The motel had a small pool which we did not use.
I cannot comment on other rooms, and do not want to knock the motel, but this is not the way to attract customers. The best thing is that we were out most of the day visiting attractions, and really only used the room to sleep at night. We will never go back there again. We researched other cleaner motels for our next visit, and the lesson we learned is plan well in advance, especially in this town during busy season.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.