IT'S ALL ABOUT THE LIVE MUSIC.
It's a small L shaped room, that seats 75ish. Good, better and great music at a low to inexpensive cost. Nice coffee+ nice people + volunteer staff= terrible service.
It's a coffee house. I have to bring my own napkins and spoons. Can't seem to get the volunteers to bring them.
Is is worth it? Yeah, it is!.
I need to adjust my expectations to the price. That's all.