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“Food was decent, staff was a little cold”

Duo Modern Japanese Cuisine & Hibachi
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Price range: $13 - $45
Cuisines: Italian, Japanese
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Restaurant details
Dining options: Late Night, Delivery, Reservations
Dining style: Casual Elegant
Cross street: Lincoln Avenue
Description: Here at DUO, we have built our reputation on the finest cuisine and impeccable service. We offer a fine Japanese and a fusion of Italian, French, American and Thai cuisine. A great place to get the freshest sushi, sashimi, grilled steak, seafood, chicken and duck dishes served in an elegant atmosphere. Happy hours are available daily from 4:30pm - 6:30 pm and all day Sunday with excellent cocktails, appetizers and hors o'devours selections. A great place for your next special party event in our brand new hibachi section, with 8 tables available, 4 of which are located in a private room, which is available for events. Hibachi dining at DUO is fun for the whole family, with chefs tailoring the experience from families with children to adult-only groups We offer ample off-street parking and non-metered on-street parking are nearby.
Reviewed April 28, 2019

We ate here while vacationing in Saratoga. We got there right as they unlocked the door so maybe the staff was a little busy getting ready for the day but they seemed pretty cold. The waitress was not very helpful with questions about menu items. The food wasn't bad but wasn't anything spectacular either. We probably won't go back since there are so many really great places to eat in town.

Date of visit: April 2019
    • Value
    • Service
    • Food
Thank mike p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 140 reviews

Reviewed March 18, 2019 via mobile

Some of my family got together 9 in total and decided to go for Hibachi. We had a great time. Happy was fabulous, He kept us very entertained during the whole cooking process. The waitress that got everything else was supper attentive never an empty cup and empty plates were taken away very quickly. Also tried the California roll I saw in the menu they make it a little different it was awesome. Can’t wait to come back. We had such a great time no one even took there phones out so we didn’t get pics. not even the kids. Lol great time!

Date of visit: March 2019
Thank heathercT8161KH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2019 via mobile

Came today to celebrate a birthday and had a wonderful time! On a snowy day we happened to be the only people at the Hibachi..and what a show! The food was fantastic and the Bartender..(Meri?) Was fun to chat with after we finished eating. All around great first impression and we will definitely be back.

Date of visit: February 2019
Thank G1853ICscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2019 via mobile

i don't understand the positive reviews. extreme slow service, cold crispy duck, terrible sushi. we will never be back.

Date of visit: January 2019
Thank PeterK278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2018

We had enjoyed our previous visits to Duo and were looking forward to our traditional Asian dinner on Christmas. What a disaster! Not because the food was bad—it wasn’t up to its previous standards, but it was ok. Not because the service was bad—it wasn’t ; everyone was more than cordial and attentive. It was because of one table of drunken, loud diners who were doing shots with abandon. What made it worse was that the manangement kept serving them alcohol. Apparently the idea of cutting them off never occurred the management. At least 4 tables of customers had to move because of the noise, but that wasn’t right: why should people who weren’t doing anything wrong, who wanted nothing more than to eat their meals in peace, have to be inconvenienced instead of the boors who created the situation? Was this an isolated incident? Maybe, but if tonight was any example of how the management handles rowdy guests, I doubt it.
We’ll never go back.

Date of visit: December 2018
    • Value
    • Service
    • Food
2  Thank North C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitosan, Guest Relations Manager at Duo Modern Japanese Cuisine & Hibachi, responded to this reviewResponded January 5, 2019

Dear Customer: Please accept our sincerest apology for your unpleasant experience at Duo. Rest assure that this was an isolated incident as the party you described were celebrating Christmas with long time friends. Duo always try to be cordial and attentive to all of our customers. We will take your comments into serious consideration and will do even more to make all customers feel even more welcome. We hope that you will give us a second chance. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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