It's a charming facility in a pretty part of town, stayed in the barn part, but the walls are paper thin. Could hear people in neighboring rooms like we were all staying together--one neighbor snored all night, wanted to slug him w/ my pillow (and thank god that's all that took place that night). The other neighbors talked all night.
The other issue started with a call to the front desk right after check in to let them know the bathroom sink clogs up and doesn't drain. Was told the maintenance man had gone for the day and I would have to wait til morning. I gave a little push back b/c we were checking out in the morn. They then was told me that I needed to wait for the manager to finish his conference call to see if he could get draino to solve the problem. All the while a "we'll take care of it as soon as possible" would have sufficed. There's absolutely no need to give me details about the maintenance worker's schedule and what the manager is doing, and anything about draino--all I care to hear is that you'll help me. Other room issues included a running toilet and faulty toilet paper holder that collapsed each time it was touched. So, wouldn't likely stay here again or recommend it to anyone. However, one thing I would recommend is the restaurant. Dinner was great and service was very good despite an extremely busy time.
- Official Description (provided by the hotel):
- We specialize in making the everyday exceptional; providing outstanding service; and offering an experience you will treasure. Located one mile from the Northway, we are nestled on the countryside just minutes from downtown Saratoga and away from the hustle and bustle. We pride ourselves on offering a relaxing, stress-free environment where we get to know our guests by name. We’ll take care of your dinner reservations, shuttle you to and from town and remember your favorite paper. We offer spacious guest rooms, luxurious lofts and executive suites with numerous amenities to provide all the comforts of home. At our adjacent restaurant, you’ll enjoy award-winning cuisine and a wine list that’s earned Wine Spectator’s recognition for over eight years. Please be advised that menu items and prices are subject to change based on market prices and at Chef's discretion. ... more less
- Reservation Options:
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- Also Known As:
- Longfellows Hotel, Restaurant, Hotel Saratoga Springs
- Longfellows Hotel Saratoga Springs