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“Beautiful hotel, HUGE rooms, great location.”

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Hampton Inn & Suites Saratoga Springs Downtown
Ranked #3 of 33 Hotels in Saratoga Springs
Certificate of Excellence
GreenLeadersBronze level
Franklin, Massachusetts, United States
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful hotel, HUGE rooms, great location.”
Reviewed January 30, 2013

This is by far the nicest Hampton Inn I've ever stayed at and I'm in sales and travel a lot! Beautiful, large lobby. Suite rooms are massive, clean, comfortable, and quiet. Dinning area is huge and comfortable with 2 TV's and 2 gas fireplaces. Complimentary parking garage is convenient and the location is perfect--one block off downtown Saratoga Springs!! I highly recommend this hotel and was bummed I could only stay one night.

  • Stayed January 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, February 8, 2013
Thank you for your wonderful comments. We can't wait to see you again for a longer stay!
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1,374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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  • Any
English first
Waterford, New York
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 25, 2013

Much more than you would expect from a Hampton Inn. The rooms are beautiful...We did not use room service or the restaurant........ It's a perfect place to stay and walk everywhere. The parking garage is the only negative...don't try to line up the level of the garage with your room, you still have to walk to the lobby to get to your floor.

Room Tip: King without a balcony is a big room;.
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank Jlztravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, February 8, 2013
We appreciate your feedback and your 5-star review of our hotel. The garage is attached to the hotel and has a separate elevator. We try to recommend that our guests unload their luggage before parking their car. I apologize if we did not relay this to you properly and hope that we can accommodate you again in the future!
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NYC
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 24, 2013 via mobile

We have stayed at more pricey hotels in Saratoga and this beat it's sister hotel-
The Hilton. We appreciated the hearty breakfast and the continuous access to hot tea, coffee, hot chocolate and cider as well as fesh fruit. You can't go wrong staying here. Our only complaint was the long wait for the elevator on Sunday at 10:30 when we checked out.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrfellmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, February 8, 2013
Thank you for your great comments on our hotel! We apologize about the elevator and have since made sure both are running more efficiently for the heavy check-out times. We look forward to seeing you again soon!
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Jacksonville, Florida
Level Contributor
152 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed January 21, 2013

My family and I had stayed here a few years ago when we had an ice storm and lost power for a few days. We were so pleased with the experience that when we wre looking for an overnight stay in Saratoga, this was our first choice. Even though this is Saratoga, I thought the prices would be more reasonable during the winter. Luckily I found a discount code online and was able to use it, getting 20% off! We had a king balcony room and the balcony would have been great in warmer weather. The room was spacious and comfortable as was the bathroom. Our room was close to the elevator, but we did not have any noise issues. Our mattress was not as comfortable as we remembered from our previous visit, but it was ok. I like that they added a parking garage to the side, it's better than having to walk across the street. The breakfast buffet was fully stocked and the food seemed very fresh. During our stay they offered scrambled eggs, homefries, and smoked sausage as well as other typical offereings (danish, bagels, fruit, toast, waffles, cereal, yogurt, etc.). There is more than enough seating available for solo travelers as well as larger groups.
We would definitely come back to this hotel when we were looking for a place in Saratoga. It also doesn't hurt that it's across the street from the Parting Glass!

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, January 24, 2013
We are so happy that you chose to stay with us again and that you enjoyed the experience. Thank you for taking the time to share your comments and we are looking forward to your next visit!
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Alabama
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 17, 2013

Although our visit to Saratoga was brief--one night on a long journey to visit our son in NH for the holidays--it was memorable. Plus, The Hampton Inn was the perfect spot for our one night visit. The room was nice, but the balcony was a bonus that we both loved. Looking out at the snow-covered town from that lofty perch was amazing! It was also a nice touch to have free covered parking--so no scraping of ice and snow off the car. It was conveniently close to the main street where most shopping and dining were located.
We would definitely stay at this Hampton Inn again. PS We've already determined a warmer weather visit might be in our future. ;)

Room Tip: Definitely worth the money for the balcony room!
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  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank dewdropinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, January 24, 2013
We are thrilled that you enjoyed your stay with us at the Hampton Inn & Suites Saratoga Springs Downtown. We take pride in the level of service we provide and want each guest to be comfortable and feel at home. Warmer weather is just around the corner!
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Lake George, New York
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 13, 2013

This was a wonderfully appointed hotel. Very upscale for a Hampton and very very clean! Would DEFINITELY stay here again! It was also centrally located in downtown Saratoga so if you want to be able to walk to everything, this is an ideal choice. I had dinner at the steakhouse next door and was very pleased with the ambiance. Very sexy and perfect for a couples get away which I was doing!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chick127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, January 16, 2013
Thank you for such wonderful comments on your experience here at the Hampton Inn & Suites Saratoga Springs Downtown. We are so happy that you enjoyed and will be back visiting us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 13, 2013

Paper thin walls, disposable, plates, cups and cutlery, premade breakfast omelettes which tasted like cardboard. The whole experience was very poor and lacking any character.
The only saving grace of this hotel was a warm shower and letting us know about a lovely restaurant where we could get dinner.
Everything was disposable, even the disposable coffee filter, coffee cups and water cups in the room.
They were very obviously saving on staffing costs by putting all guests in one wing and on one floor of the large hotel and by having everything possible being disposable.
Shame Hilton Hotles, Shame

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, General Manager at Hampton Inn & Suites Saratoga Springs Downtown, responded to this review, January 16, 2013
Thank you for sharing feedback on your recent stay with us. We appreciate your candid review of our service and amenities and apologize you were disappointed in our accommodations. We strive to provide our guests the best in hospitality and we want everyone to walk away with a terrific experience. We will share your comments regarding the disposable serveware and the breakfast items with the Hampton Brand and hope that you understand there are several factors involved, including consistency, throughout the brand. We have several different room types spread over five floors and all hotel rooms are open year round so it was unfortunate that you felt as if everyone was on the same floor. We certainly did not anticipate that happening and I apologize. We enjoy feedback on our service and amenities at all times and take it very seriously. We learn from these and make adjustments to best meet our guests' needs. We hope to have another opportunity to show you the quality and service expected at our Hampton!
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Additional Information about Hampton Inn & Suites Saratoga Springs Downtown

Property: Hampton Inn & Suites Saratoga Springs Downtown
Address: 25 Lake Ave, Saratoga Springs, NY 12866-2313
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Saratoga Springs
#1 Family Hotel in Saratoga Springs
#2 Business Hotel in Saratoga Springs
#2 Green Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Saratoga Springs Downtown 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn And Suites Saratoga Springs
Hampton Inn & Suites Saratoga Springs Hotel Saratoga Springs
Hampton Inn Saratoga Springs
Saratoga Springs Hampton Inn

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