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“Overpriced and Unremarkable”

Adirondack Scenic Railroad
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Attraction details
Owner description: All aboard for the Adirondacks, travel through remote forests, past sparkling rivers, over bridges, tranquil ponds and streams, into the magnificent beauty of the six million acre Adirondack Park. Become a witness of nature's beauty and look out for the many animals and birds along the routes. Our train adventures offer many different scenic excursions departing from Utica's Union Station, Thendara Station near Old Forge, Saranac Lake Union Depot and Lake Placid Station.
Reviewed July 25, 2013

We took the Adirondack scenic railroad trip from Saranac Lake to Lake Placid on a Sunday, which, during the summer months, is advertised as Ice Cream Sunday. It costs $19 per adult for a round trip ticket (approx. 45 minute, 9 mile trip each way) to Lake Placid and back and is supposed to include a complimentary ice cream bar or ice cream sandwich. This is an weekly attraction that runs all summer each year. The scenery along the route was disappointing. Other than a couple of scenic ponds, the tracks went mostly through wooded areas with the only scenery being trees. Once in Lake Placid, we had almost an hour wait for the return trip to Saranac. Unfortunately the train depot is in the back of the village, well away from shopping and restaurants and there was no shuttle or other transportation available to take us there, so other than a short walk to a park down the street, we sat around the train depot where there isn't much to see or do. Then, they ran out of ice cream before the return trip back which is when we wanted to get ours. We even asked when we got on the train in Saranac if it would be available on the return trip and were told yes. This was in addition to them running out of their daily special (two chili dogs for $4) right after we left Saranac. Poor planning on their part for a recurring attraction. For what was offered (or in this case unavailable), everyone in my party felt the trip was over-priced, poorly planned and would not recommend it.

9  Thank Barb0757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adirondack Scen... M, Guest Relations Manager at Adirondack Scenic Railroad, responded to this reviewResponded April 24, 2015

Thank you for taking the time to submit a review on your ride with us. I am very sorry to hear that your trip didn't meet your expectations. We have assessed the food issue and have taken measures to help it not happen on future rides. We hope that you return to ride with us in the future and if you do please let me know how your trip went. Feedback is always welcome as it helps us to be the best that we can be.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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