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Seneca Allegany Resort & Casino
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Reviews (679)
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Reviewed December 5, 2010

Terrible place to stay. It was so heavy with cigarette smoke it made my eyes burn! The only escape was in our non-smoking room. Even the hall outside our room was very, very, stinky.
The front desk staff were not friendly or helpful. I paid a lot of money for the worst massage of my life, and although the manicurist was nice - I got fungus on my toe nails. So - she did not clean her instruments well. The Buffet was full of fatty and greasy food - awful! I will say that room service was great and we did get good food in our room.
All it all, it was a terrible stay - we won't be going back.

  • Stayed: October 2010, traveled as a couple
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1  Thank Dr-Leigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2010

We just got back from our first visit to the Seneca Allegany casino and were pleasantly surprised at how lovely it is inside! It's small, yet very cozy and easy to maneuver around. The entire facility was spotless...Rooms were large, very nicely decorated and immaculate, with super comfortable mattresses and a very large tiled shower. Even a magnifying makeup mirror for those of us whose eye site isn't so great anymore! Food at the buffet AND the restaurants was excellent, much better than the Niagara Falls casino, and the staff was very pleasant! Their slots were great, all the old favorites, and not as many new video machines which I don't care for anyway. Those that claim a 97% pay back worked for me and then some! I LOVE this place, and will definitely go back again and again! Just a short, scenic drive from the Buffalo area, it's well worth the trip for a quick getaway or mini-vacation! Don't miss this one!

  • Stayed: October 2010
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1  Thank ravyn53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2010

Staying at the Seneca Allegany Casino Hotel used to be a great experience. Room-wise, it still is. The rooms are large & clean, the beds are still very comfortable, the hotel part is overall fairly quiet. If you're just going here for the hotel, then I still recommend the stay on that part alone.
Where the establishment is starting to slip is in the casino section. The machines have always had a reputation for not "paying out" all that great and that still seems to be the case. They've upped the minimums on the table games as well. I used to love playing roulette when the minimum was $5, that has been raised now to $10 minimum and it's just too rich for my blood. Same issue with the video poker machines at the casino bar where you once could play for 25 cents, they now start at 50 cents and so on.
The Western Steakhouse and Fire Lounges are not open on Mondays & Tuesdays anymore (at least The Pateria is stil open on those days, although it's about the weakest of the second floor restaurants) The Thunder Mountain Buffett has seen the most cutbacks however. The turkey breast disappeared from the carving station a couple of years ago and as of Labor Day, the crab legs have been eliminated as well. It's menu is now set and it appears to consist of the stuff that would cost them the least to put out. I used to love to go here just for dinner alone, but no more, even knocking off $5 on the price isn't compensation enough for ruining what was once a great buffet. Hit the Seneca Cafe instead, it's cheaper, has most of the same stuff and is open 24 hours.
It's hard to believe that a casino has to cutback like they have, especially when the place still seems as busy as it ever has been. They need to stop these moves that have already hurt their reputation and driven formerly loyal players off the other, non-Seneca casinos.

  • Stayed: October 2010, traveled with friends
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4  Thank Handoverfist11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2010

Room was great, nice shower. Buffet was terrible. The food was dried out and the seafood tasted a little well let's just say it was tasteless. The slots are very, very , very , very tight. The hotel is very expensive for where it is located and some of the staff was a little rude for people of my ethnic background.. They seemed to not want to touch your hand or really deal with you. But it is a beautiful hotel with very spacious rooms. But if you like slots it's extremely tight. If you come during the week that's when it seems to be a ghost town there was no entertainment at all but on the weekends it's more people and the slots do give a little not much but a little.

  • Stayed: September 2010, traveled as a couple
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Thank spinningbandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2010

well my husband and i have spent many free nights here do to being a chairman card members.that being said we would stay here even if we had to pay, as the staff here are some of the best.the resturants are great the steak house is well wow! the buffet has everything you could want prime rib crab legs i mean everything.the cafe is a nice place to get a quick bite and relax..as for the rooms they have great 1 bed rooms on the 11th floor as well as corner king rooms with a great worlpool baths, then there are your regular rooms with a king bed or 2 queens still realy great rooms.the spa is realy nice one of the best we have ever been to and we have been to a lot. as for the casino well they have a lot of slots, high limit and lots of penny slots and everything in between.the table games are loads of fun.
always reameber it is a casino so come to have fun and enjoy your self !! and if you happen to win big then all the better! oh and there are top name people that hold concerts here as well.you can have partys in there ballrooms they cater every kind of event.i dont know what eles i can tell you about this place so i will stop here. :)

  • Stayed: September 2010, traveled as a couple
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1  Thank davsbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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