IMO this property continues to be excellent as to accommodations, facilities and dining. And now with the addition of 200 new rooms Seneca Allegeny has definitely become THE only place to stay in the Salamanca area. But - we have noticed over the last year a trend toward later and later check-in times. Recently we arrived early (Yes - I know the official check in time is 400PM) but we told no problem - check back at 1230PM (room not available - come back at 130PM (room not available - come back at 230PM (room not available) then at 300PM got checked-in. During our wait we were invited to check-out the new section - really nice but only smoking floors #3 & #5 are open at this time. In talking with staff - it may be that the later check-in times are a result of too few staff to do their room cleaning/turnovers in a timely manner. May be too many rooms for too few staff. We will be again staying at Seneca Allegany in November ... we'll see how that goes. Love Seneca Allegany - hope they are able to resolve their check-in issues soon. FJG
- Official Description (provided by the hotel):
- Seneca Allegany Resort & Casino is home to one of the most impressive hotels in Western New York, awarded AAA Four Diamond certification for every year since 2005. On 11 levels of pure luxury, each of our 413 rooms and suites feature upscale amenities, including pillow-top beds, oversized showers, flat-screen TVs, Internet access and more. Make a splash in our relaxing indoor pool, unwind as you soak in our steamy whirlpool, or get your heart pumping in our state-of-the-art workout facility. ... more less
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- Also Known As:
- Seneca Allegany Hotel Salamanca