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“Beautiful village with comfortable hotel”

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Ontario Place Hotel
Ranked #1 of 2 Hotels in Sackets Harbor
Madison, Wisconsin
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beautiful village with comfortable hotel”
Reviewed August 14, 2014

We drove somewhat out of the way to enjoy again this picturesque village with history, great eating places, and pleasant walks to be had.
The hotel is centrally located, quiet, easy to access with good parking. There was a continental breakfast with tasty fresh items.
The staff was friendly.
We will be back on another trip through the area and perhaps to stay longer.

  • Stayed August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    46
    46
    26
    7
    5
See reviews for
34
65
4
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Bethel, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2014

Stayed here for 2 nights, hotel was full booked due to the Sackets Harbor battlefield stuff. The room was very good. The bed was made, curtains were open, no trash or anything. Whirlpool was not broken until 2nd night; the cold handle fell off. The first night, we relaxed, tour the city, everything. The couch bed in 311 was very uncomfortable. I slept for 2 hours then woke up. The second night, we found a spider in the room from the ceiling [This was in the morning, and it was a small one.] We ate at Good Fellos, really good pasta. Went in the whirlpool, I tried turning the handle and it was broken, but I fixed it and it was like only about one minute that it was broken. We checked out early, instead of 11AM we checked out at 10AM. The staff was very nice plus the second night we got to see the front desk lady's dog. Very nice of her. I recommend this hotel.

Room Tip: Rooms 311/312 have a good whirlpool room, but 311 is bigger, and 312 is sunnier.
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  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tr3angleTravel3rs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cortland, New York
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 22, 2014

This hotel is within walking distance to many restaurants and shops and the War of 1812 battlefield and historic buildings. Hotel is clean, staff are helpful. Hotel needs to upgrade amenities. We had to ask twice to have our room made up (2 night stay). This is unusual since we have stayed there many times in the past.

Room Tip: Ask for lobby floor otherwise you have to climb many stairs. No elevators.
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank WAGramma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2014

We stayed here for our daughter's lacrosse tournament and were very pleased with our stay. Our room was clean and comfortable, and the staff was helpful and friendly. Sacket's Harbor is beautiful and the hotel is a short walk from great restaurants and the waterfront.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank joer8692014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 19, 2014

Convenient location is the key here! Ontario Place is within easy walking distance of everything in Sackets Harbor. Desk staff were very pleasant and helpful. Rooms were adequate and clean. Bed was comfortable. Although close to the harbor, we did not have a view. Not sure if any rooms do, since most seemed to face the parking lots. Continental breakfast was limited, but fresh fruit was available each morning. They have a small gift shop in the lobby. We did not encounter any problems, and I would stay there again.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 13, 2014

As mentioned by others, the location is great. Sackets Harbor is a cute little town and you can walk to everything from this hotel. We stayed in the annex, so I don't know if rooms in the main hotel were better. Our room had stained carpet that looked old. We were given one small bar of soap for the bathroom--there was a soap dispenser in the shower, but it was empty. During our 3-day stay, the hot and cold cups in our room were never replenished, nor were the condiments for coffee/tea. To reach our room we had to climb up a steep staircase (19 stairs) as there was no elevator. The mattress on the bed felt old and was not comfortable. The "continental breakfast" was meager at best. Given the excellent location, I would have overlooked some of this if the per night rate had not been $175 plus tax. This rate was excessive for the quality. Unfortunately, this is the only real hotel in town--I think some competition might motivate them to make needed improvements and to provide better daily service.

Room Tip: Apparently there are many different types of rooms, so it would be good to call and talk to someone...
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  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Sharon4142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ophotel, Manager at Ontario Place Hotel, responded to this review, September 15, 2014
The jacuzzi suites above the restaurant are not owned by the hotel, we manage them... I have forwarded your comments regarding the condition of the rug to the owner of the building, thank you. As to the soap dispenser and coffee cups, I have spoken to the head house keeper and she has taken steps to make sure this never happens again to anyone in the Annex rooms. I am sorry for the inconvenience and thank you for letting me know about your experience. Next time (I hope there is a next time) please call the front desk as we have someone on the desk 24hrs a day and we will do our best to make corrections to any housekeeping oversight.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 9, 2014

It is absolutely worth the extra price for a room with a view. We started out in a ground floor room by the stairwell (and sound does carry in these older buildings) but quickly decided to upgrade to the top floor, with one window facing the harbor and another facing downtown (both of which are accessible on the same block as the hotel). Although I was not impressed with my first choice, I was thrilled with the two great views, whirlpool, semi-private kitchenette area, etc.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frasersw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ontario Place Hotel

Property: Ontario Place Hotel
Address: 103 General Smith Drive, Sackets Harbor, NY 13685
Location: United States > New York > Sackets Harbor
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Sackets Harbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ontario Place Hotel 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
If you are looking for a place to stay, in a village that has it all, look no further. Sackets Harbor boasts some of the region's best War of 1812 museums, gourmet restaurants, and exceptional gift shops - and our quaint, tree-lined streets and living history give Sackets Harbor a feel unlike any you can find elsewhere. Ft Drum is located 20 - 25 minutes away and shopping in Watertown is only 8 miles away. We are offering monthly off season rentals so please give us a call! ... more   less 
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Also Known As:
Ontario Place Sackets Harbor

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