Quite disappointed with this property. Hole in the wall, ragged edge on carpet, very small bathroom, very outdated room decor, large, empty space in the room that could have contained a seating area but instead was bare and poorly lit; one club chair for seating, one very old dresser, one night table and lamp in a room for two, one side of bed in close proximity to the wall, a nightlight in the bathroom that could not be turned off and cast a green florescent glow into the sleeping area which was right next to the bathroom. Outside of the room, stains on the carpet that was sorely in need of replacement. Could not open the drapes to let in light unless fully dressed because room was at ground level and even with the golf course.
Personnel was friendly but could not compensate for the condition of the property.
A very poor experience and certainly not consistent with four stars. If you are looking for a four star experience, this is not it.
- Official Description (provided by the hotel):
- Doral Arrowwood is a 369 room hotel and resort located in Westchester County, NY. The property offers conference and banquet facilities, award-winning dining and a range of resort activities including golf and tennis and racquet sports. Indoor-outdoor pool and state-of-the-art sports center with spa services available. ... more less
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- Also Known As:
- Doral Arrowwood Hotel Rye Brook
- Doral Arrowwood Rye Brook
- Doral Arrowwood Westchester County, NY - Rye Brook