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“Great place to stay”
Review of Doral Arrowwood

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Doral Arrowwood
Ranked #1 of 2 Hotels in Rye Brook
Browns Mills, New Jersey
1 review
“Great place to stay”
Reviewed September 9, 2013

nice atmosphere and big lobby. nice area. room was clean and bed was neat. breakfast was great. nice view from atrium. loved the self parking. wasn't far from the entrance to the hotel. sporting area was great. a lot to do in the sporting area. the pool was gigantic. had a deep end that went about 8 ft down. mall and other attractions are very accessible. reasonable price for everything you get.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Paramatic I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
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English first
Shrewsbury, Massachusetts
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 7, 2013

We had a family reunion at Doral, and why I'm happy to report that the room (we were in the new section) was excellent, the rest of the experience was below average. The food for lunch was basic sandwiches, nothing special. My cousin also organized a dinner/cocktails for the evening with a cash bar. Penne A la Vodka was aweful, sauce tasted like it came from a can, and covered in cheese. Very low grade! Of course to make it worse the cash bar included a sign for Martini's at $11 dollars each. Bar didn't know how to make them, didn't have martini glasses, and when they finally got it all straighted out included 1 olive. If that was not bad enough, I filled out an outline survey, got a call from a manager 2days later who asked me about the experience and told me it was unacceptable. Great, but not sure how that provide me as a customer with any additional value, would have been better if he didn't call, why call and offer nothing! Considering the Hype, not worth it! Think twice, stay somewhere else

  • Stayed August 2013, traveled with family
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Helpful?
1 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 5, 2013

Our family stayed at the Doral Arrowwood when we were in NY for our son's wedding. It is a lovely facility, with an fabulous breakfast buffet, and excellent service from staff. We would certainly recommend it.

Room Tip: Once in awhile, you do hear planes flying into the Westchester Airport. However, it really didn'...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank MrsOB3350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 2, 2013

The Labor Day special was a fair deal, and had lots of activities the kids enjoyed, especially the "dive-in" movies. Breakfast buffet was abundant, fresh and wonderful. it was free for us and just $5 for the kids - a bargain.The room was bright and clean, with 2 nicely firm queen matresses. No view to speak of. It was convenient staying on the second floor, the same floor as the pools. Our son was disappointed the Wii room wasn't open 24 by 7 - yes, they have a Wii room, actually rooms, and ping pong, and tennis, and fitness facility.

Room Tip: Stay on the second floor where the pool is if you are traveling with kids.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank jnk27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 26, 2013

Very good just no snacks! a lot of soda machines but not one junk machine?
Free movie night was pretty cool. A lot of onsite activities for all ages. We stayed in the lodge where the rooms are bigger but the beds get smaller. Ask about the beds!

Room Tip: Choose patio rooms only if you have kids otherwise patio is useless. No chairs just grass.
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  • Stayed August 2013, traveled with family
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    • Location
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Helpful?
Thank 809soto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2013

We stayed the day after Jul 4th. The hotel is deff dated and needs some serious remodeling. The pic posted online do not compare to what the hotel actually looks like. It is HUGE and with lots of potential. Our experience was bad, from the not being to get towels by pool and were told they were having a 'towel crisis' for TWO days??? then we needed ice and we were told if we 'REALLY' needed ice to go to another wing or floor. While food was good the service was horrible. The staff is in serious NEED of training. There were too many incidents for so a short stay... AND wait, after filling out the survey before leaving a few days later I got a called from a manager and your know what he offered? A DAY PASS at the pool and he also offered to 'reserve towels and chairs'. Would I recommend this place? NO, take your $$$ elsewhere

Room Tip: Rooms are dated! can not recommend
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  • Stayed July 2013, traveled with family
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Helpful?
Thank Wen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 20, 2013

Nice hotel. We were there for a wedding and it was beautiful and the food was great! We had a nice stay. The only part I could comment about was that the staff at the swimming pool were not very pleasant. I felt that they could have been a little more polite and look like they somewhat enjoyed their job. Other than that everything else was great!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank adesrochers81201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doral Arrowwood

Property: Doral Arrowwood
Address: 975 Anderson Hill Rd, Rye Brook, NY 10573-5412
Phone Number:
Location: United States > New York > Westchester County > Rye Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rye Brook
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doral Arrowwood 4*
Number of rooms: 369
Official Description (provided by the hotel):
Doral Arrowwood is a 369 room hotel and resort located in Westchester County, NY. The property offers conference and banquet facilities, award-winning dining and a range of resort activities including golf and tennis and racquet sports. Indoor-outdoor pool and state-of-the-art sports center with spa services available. ... more   less 
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Also Known As:
Doral Arrowwood Hotel Rye Brook
Doral Arrowwood Rye Brook
Doral Arrowwood Westchester County, NY - Rye Brook

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