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Roxbury Village Inn
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Reviews (8)
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5 - 8 of 8 reviews
Reviewed September 6, 2011

Hello,
I have bought a weekend and this place in August and the owner has promissed to pick me up from the station before I have made a reservation. When I have made a reservation and wanted to arranged the time of my arrival 3 days before the trip he has informed me that he have had plans left the hotel and I have not received my money back till now. He has a deal with bloomspot which has offered me a refund but never issued so please be careful and DO NOT GO THERE EVER. Please do not buy anything on bloomspot too since they will not refund your money if there will be a problem. I am going take legal steps against the owner since both of them do not care about ay customer.

Room Tip: do not go there, you will be used
  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
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4  Thank gabriela a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherylfrank, General Manager at Roxbury Village Inn, responded to this reviewResponded August 16, 2012

I don't know why this woman has placed a complaint? She purchased reservations for my Inn on Bloomspot.com and then calls me expecting transportation which I do not provide. I tell everyone who plans a visit to the Catskills a car is absolutely essential. There are no bus or train stations in Roxbury and there are no taxi's. She is absolutely correct, I did give her a prompt refund. I think she ought to have titled her review " don't ever go to the Catskills without a car" since this complaint has nothing to do with accommodations.

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Reviewed September 2, 2011

While the house is historic and nicely decorated, we did not enjoy our stay here. The owner, artist Adam Cohen is NOT a gracious host and makes you feel like you are intruding in HIS house. While "The Blue room" was clean and nicely decorated, it had none of the things you would need such as a mirror or tv to entertain you!

The house is a victorian mansion, nicely upkept. It is owned by Adam, who uses it as his artistist space away from the city. The 2nd floor rooms are much nicer and spacious than the 3rd floor/attic rooms. The blue room was small and cramped. My bedroom at home in the city is bigger, which tells you something. If you get a 3rd room floor, get the purple room as it is much more spacious! The 2nd floor suite was lovely and had a sleeping porch, nicely decorated. I enjoyed the house itself and the heated pool outback but felt uncomfortable all throughout my visit due to the presence of Adam which is HORRIBLE. The second night, Adam had to leave and had a college student housesit and it was SOOOO much better. She let us swim and was helpful when we asked her questions. If not for Adam, I would have had a much better experience here.

Breakfast consisted of homemade cake and coffee. Adam makes the cakes himself the night before. The coffee had good flavor and the cake was good but I expected more from a Bed and BREAKFAST place. We did go down to a cafe one morning and they had complete breakfasts if you wanted for a reasonable price. I was full on the cake and coffee so didnt need another breakfast.

The town of Roxbury does not have much to do. Kirkside park across the street, behind the chuch is lovely with little bridges and a trail to trek up. I didnt get a chance to go on the trial but would have if my significant other would have agreed. We checked out "The Roxbury Motel" and it was delightful. If you have to stay in Roxbury, stay there!

During our day there, we traveled to Howe Caverns ~1hr away and enjoyed it. There is also a nice trail to a waterfall about 30min away at Minekill State Park on Hwy 30 that I would have liked to visit. On the way up to Roxbury, we went whitewater tubing at Phoenicia which was a ton of fun but challenging. ALso stopped by Woodstock which has some stores for shopping. Overall enjoyed the little town of Phoenicia better, it had nice restaurants, antique shops and apparently a railroad museum which I missed.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
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4  Thank Brendabruin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherylfrank, General Manager at Roxbury Village Inn, responded to this reviewResponded August 16, 2012

Thank you for confirming the beautiful decor and cleanliness of our Inn. We pride ourselves in keeping this old house in mint condition and in a fashion forward style. All my room photo's are posted on my website and the range of rooms differ in size and cost. The spacious suite with sleeping porch and sitting room may be larger than your average nyc apartment bedroom, the considerably smaller third floor Blue bedroom possibly may not be. I do guarantee however that you will not find a mountain view from your nyc window or the foothills of the Catskills from you apartment building door! I'm sorry that you were under the impression that we are a B&B, we are not. We serve amazing coffee and coffee cake in the morning only. I try my best to communicate this with everyone who makes a reservations through me and suggest that everyone check out my website where this is clearly stated. I sincerely strive to create a positive experience for all my guests.

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Reviewed August 17, 2011

An “Inn” by definition this place is not. There was a pervasive smell of sewer gas, a mostly absent innkeeper, and the lack any touches to make a place cozy, such as room mirrors, Kleenex, towel racks. There was no accommodation for wet pool things, as well as no brochures to familiarize ourselves with the local history or current activities of the area. Our first contact with the “Innkeeper” was one of confrontation - banging on our door to address bathing suits hung in an open-air porch so as not to put them on the wood floor in our room was outlandish. This is in fact a place that "lets" rooms, no more no less. This place lacks a dedicated “Innkeeper” as indicated by the note on the kitchen counter on our last day suggesting we should enjoy the half eaten cake from the day before. We took our leave, without so much as a word of thanks, or wave of farewell.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank clif2nites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherylfrank, Owner at Roxbury Village Inn, responded to this reviewResponded August 17, 2012

First of all this woman believed I was a B&B and I am just a B. I don't serve breakfast and it is stated on my website as clearly as possible. I always let people know this and it was described accurately on Bloomspot (the booking agent for her reservations). I make every effort to please and communicate and still I do expect that miscommunications will happen at times. I do recommend 2 great breakfast places just steps from my front door. Guest's can find a hearty country breakfast that is affordable $7 - $8 and delicious. What can I say, this guest had a chip on her shoulder when she realized breakfast wasn't served breakfast here. As far as things to do in the area, I'm always happy to suggest places for travelers to visit. In fact, I have an extensive resource of activities and restaurants on my website:L roxburyvillageinn.com. Their are many wonderful things the Catskills have to offer. I also have a large book of brochures I keep on the breakfast room table so when guests enjoy a cup of coffee and fresh baked goods they can browse this.
It is true that when I saw her dripping wet under garments and swim suit hanging in public areas I did politely ask her if she could place these in a dedicated area to dry. I offer a lot of privacy for the discriminating traveler. Much of my clientele are travel savvy New Yorkers who are seeking peace and quiet from hectic city life. I have worked very hard to create a soothing, peaceful and aesthetically enjoyable environment. I offer my services without intruding unless I'm engaged by guests. Everyone is welcome here and I welcome back so many folks for many many years now.

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