Do not have your wedding here you will be sorry!
We spoke to the banquet manager and went over all the details. One of my concerns was the dirty, scratched up dance floor. I requested a new one. The banquet manager promised over and over but never delivered.
We made a mistake by not requesting a tasting before we put down the deposit. For 6 months I chased down the banquet manager for a tasting all I received were excuses. Eventually he final came through. The food was disgusting! What a huge disappointment as we went into panic mode now!
We booked rooms for out of town relatives and they screwed up the reservations twice. The second time we really have to do some wheeling and dealing to fix their mistake.
The wedding finally came, during the reception the banquet manager asked me to leave the suite I had reserved for 5 days, as someone else reserved it I was told. How could I leave my wedding? Why was someone bothering me on my special day? Multiple times my reception was interrupted by the banquet manager.
After the reception, the banquet manager came to my room and a full scale argument started. He got so bad, I was afraid he was going to hit me. Lucky my husband was nearby and chased him away.
Here I was, just married and we had to relocate to another room. I don’t know why, because the room was already reserved. No assistance was made available to us, and a guest was forced to sleep in an unmade room, because they screwed up the reservations.
After the wedding I was clearly upset over the treatment I received from this employee. I spoke to the owner, who did nothing. I spoke to the general manager who also did nothing. My bill also appears to be wrong.
stay away from this hotel or you will be sorry!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Odigeo, Priceline and Travelocity so you can book your The Roslyn Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.