As a former customer sevice mamager, I recognize outstanding customer service when I see it--and the Roslyn Claremont really delivers!
Special thanks to Avanie,head of Housekeeping, and her excellent staff and to Arlene in Accounting. Both showed outstanding initiative in locating and returning some clothing which I left behind in a drawer. All of the staff went out of their way to show care and concern for their customers, from the front desk to the bar to housekeeping. Many thanks!!! I travel a great deal is this was one of my best service experiences ever!
- Official Description (provided by the hotel):
- The elegant Roslyn Hotel provides a boutique hotel experience in Long Island’s North Shore in the historic village of Roslyn. Lined with charming shops and exquisite homes, the hotel is a true neighborhood destination. The Roslyn Hotel focuses on personalized, impeccable service and creating memorable stays whether for business or leisure. ... more less
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