Walking in the door, I thought I'd been here before, as the set up was identical to other properties of this chain. The front desk staff could not have been nicer or more friendly and there was coffee and tea set up in the lobby all day. Our room was alright, clean but truly needed another nightstand and lamp. The room was spacious and there were plenty of towels, all good things. The bed was weird, you could adjust the hardness/softness with a knob on the mattress, and I slept extremely well.
There was a mini kitchen with a fridge, microwave, Keurig machine and sink. We didn't need this but it is often convenient. The only issue was with the heat. We couldn't get it to come on. It engaged, cycled, made lots of noise but would not put out any heat. I was getting ready to shower before bed and my husband said to get dressed again as the hotel said they would send someone up to fix it. No one came and after about a 1/2 hour, heat did come. All night the heat was very noisy, cycling through all sorts of things. This was the only complaint. At checkout when we mentioned this they offered breakfast which unfortunately we could not accept. In the end we got a few extra Hilton points.
Though we didn't eat the breakfast, I must say it was one of the nicer hotel buffets I have seen. More healthy choices than usually available.
The location is convenient for us and we will likely stay here again.
- Official Description (provided by the hotel):
- The newly-renovated Hilton Garden Inn Islip MacArthur Airport hotel is just half mile from MacArthur Airport and in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts of New York. Our Islip hotel offers a complimentary airport shuttle, state-of-the-art fitness center, indoor swimming pool, and 24-hour business center. Relax and unwind from the day's events in the Pavilion Lounge. The onsite Great American Grill(R) features cooked-to-order full American breakfast buffet daily and a relaxed dinner menu nightly. ... more less
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- Also Known As:
- Hilton Garden Inn Islip Macarthur Airport Hotel Ronkonkoma
- Ronkonkoma Hilton Garden Inn
- Hilton Garden Inn Ronkonkoma
- Hilton Ronkonkoma