We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Okay. Didn't love the place”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Islip/MacArthur Airport
Ranked #1 of 5 Hotels in Ronkonkoma
Certificate of Excellence
Reviewed August 6, 2008

Stayed here due to Tripadvisor good reviews and arriving at Islip Airport late at night. I had not stayed at a Hilton Garden Inn previously and though I was not expecting the Waldorf, I have to say I wasn't impressed. Okay so my family arrives in the middle of the night and the front desk says they only have a room with one bed in it for the three of us. They offered a cot "at no additonal charge" and the rate of a King Room. They said there was no record of the request for two beds in the room. I had written confirmation with me from Hilton showing the two Queens. Okay, so my kid had to sleep on a cot. This is certainly not the worst thing in the world but it seemed unprofessional for them to tell me there was no request for the larger room when I had the confirmation in my hand. They came and set up the cot. The room was adequate, but nothing special - one of these prefab hotels with the concrete construction joints exposed in the ceiling. There was no breakfast included - They quoted us $10.00 per person for a buffet. I'll probably avoid HGI's in the future. Hamptons, Fairfields, and others seem to offer comparable or better accomodations for better prices with breakfast included. and they normally honor long advance room reservations.

Stayed: July 2008
1  Thank jimjade3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (849)
Traveler rating
Traveler type
Time of year
Language

830 - 836 of 849 reviews

Reviewed January 26, 2008

Outstanding. The staff could not be more professional. The rooms and bathrooms are immaculate with big soft down comforters, not the tacky bedspreads some hotels have. The lobby is beautful with a nice bar and restaurant along with an indoor pool and workout room . I'd give this a ten.

  • Stayed: November 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank jcbrod1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2007

This is a good quality clean hotel.

The front desk staff are (mostly) friendly and helpful, the high speed internet works and the shower is hot.

Pretty much all I need. There is a pool and a very small gym. The bar and the food served in the hotel is perfectly acceptable.

I would certainly recommend this hotel if you are staying in the Islip area.

  • Stayed: August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank WorJacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2007

Not too sure what to think of this hotel, really. We stayed here August 2-9th. The rooms were clean and the front desk staff was courteous (on select days). Housekeeping was slow to clean rooms, but when they got to your room - it was kept in good condition. Don't buy anything from the "Pavilion Pantry" - front desk staff seems to make up prices as the day goes on. You can buy a bottle of water there on a Tuesday afternoon - $1.50. The next day or maybe even later on that night- $2-$2.50?!?!? Make up your minds! What is it!??!?

If you're looking for a place close to the airport - stay here. If you're unsure.. move on.

  • Stayed: August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank wearytraveler1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2007

I found this Hilton Garden Inn very comfortable and clean. Staff is courteous. The restaurant has a very limited menu but there are plenty of place within 5-6 miles to eat, nothing within walking distance though. Gold’s gym down the street if you need a serious workout.

  • Stayed: August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Iliveinkona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2007

For a hotel that has room service, a full bar, pool, etc. this is a great value.

The room (a single King bed in my case) has a refrigerator which is not very cold, microwave, coffee pot, etc. They provide complimentary high speed internet and the cable television selection is quite nice. However, the television does make a little bit of an annoying hum in my room.

The only thing that I don't care for, and this isn't limited to this hotel, though, is that hotels still charge you an arm and a leg for phone calls. They need to switch to VOIP and make even long distance calls free. I did stay in one place, but I can't remember where it was, where they provided this service.

Stayed: July 2007
Thank thaJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2007

This hotel was a pleasure to stay in. We stayed here the night before I got married along with family members and friends. Very pretty, clean, efficient, friendly and spacious. I would definitely stay here again!

  • Stayed: September 2005, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank felotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ronkonkoma
3.2 mi away
Hyatt Regency Long Island
Hyatt Regency Long Island
#1 of 4 in Hauppauge
905 reviews
1.5 mi away
La Quinta Inn & Suites Islip MacArthur Airport
3.5 mi away
Hampton Inn Long Island/Islandia
Show Prices
Show Prices
Show Prices
2 mi away
Courtyard Long Island MacArthur Airport
2.8 mi away
Jake's 58 Hotel & Casino
5.9 mi away
Hampton Inn Long Island - Brookhaven
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Islip/MacArthur Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Islip/MacArthur Airport

Address: 3485 Veterans Memorial Hwy, Ronkonkoma, NY 11779-7629
Phone Number:
Location: United States > New York > Long Island > Ronkonkoma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Ronkonkoma
Price Range: $109 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Islip/MacArthur Airport 3*
Number of rooms: 164
Official Description (provided by the hotel):
The newly-renovated Hilton Garden Inn Islip MacArthur Airport hotel is just half mile from MacArthur Airport and in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts of New York. Our Islip hotel offers a complimentary airport shuttle, state-of-the-art fitness center, indoor swimming pool, and 24-hour business center. Relax and unwind from the day's events in the Pavilion Lounge. The onsite Great American Grill(R) features cooked-to-order full American breakfast buffet daily and a relaxed dinner menu nightly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Islip/MacArthur Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Islip Macarthur Airport Hotel Ronkonkoma
Ronkonkoma Hilton Garden Inn
Hilton Garden Inn Ronkonkoma
Hilton Ronkonkoma

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing