Stayed here due to Tripadvisor good reviews and arriving at Islip Airport late at night. I had not stayed at a Hilton Garden Inn previously and though I was not expecting the Waldorf, I have to say I wasn't impressed. Okay so my family arrives in the middle of the night and the front desk says they only have a room with one bed in it for the three of us. They offered a cot "at no additonal charge" and the rate of a King Room. They said there was no record of the request for two beds in the room. I had written confirmation with me from Hilton showing the two Queens. Okay, so my kid had to sleep on a cot. This is certainly not the worst thing in the world but it seemed unprofessional for them to tell me there was no request for the larger room when I had the confirmation in my hand. They came and set up the cot. The room was adequate, but nothing special - one of these prefab hotels with the concrete construction joints exposed in the ceiling. There was no breakfast included - They quoted us $10.00 per person for a buffet. I'll probably avoid HGI's in the future. Hamptons, Fairfields, and others seem to offer comparable or better accomodations for better prices with breakfast included. and they normally honor long advance room reservations.
- Official Description (provided by the hotel):
- The newly-renovated Hilton Garden Inn Islip MacArthur Airport hotel is just half mile from MacArthur Airport and in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts of New York. Our Islip hotel offers a complimentary airport shuttle, state-of-the-art fitness center, indoor swimming pool, and 24-hour business center. Relax and unwind from the day's events in the Pavilion Lounge. The onsite Great American Grill(R) features cooked-to-order full American breakfast buffet daily and a relaxed dinner menu nightly. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Islip Macarthur Airport Hotel Ronkonkoma
- Ronkonkoma Hilton Garden Inn
- Hilton Garden Inn Ronkonkoma
- Hilton Ronkonkoma