I have stayed at this hotel many times over the years with Molloy College and I understand with Sandy it was hard to get us in but to not honor our rate is wrong. I think as Molloy staff we have a contract at 99.99 and they refused to honor this rate and charged me almost double which wouldn't be so bad if they had improved hotel BUT IT'S WORSE!!
They did the outside this year thats great but as a guest I can tell you we don't sleep on the floors we sllep in the rooms!. CARPET FILTHY AND SMELLS, FURNITURE RUN DOWN, ELEVATORS SCAREY, I asked to move to a lower floor so I wouldn't have to use it thats how bad the sounds.
Worst part the staff very unprofessional, no-one new why they would not honor the Molloy rate told me to speak to GM. He told me after I left 3 messages they had to make money while they can. I will bring this up to the administrators at Molloy. The place is filthy we should not be sending our students, staff, alumni, faculty, teams or anyone there.
- Official Description (provided by the hotel):
- The newly renovated Best Western Mill River Manor is a full service hotel offering complimentary hot buffet breakfast each morning,free guest parking,seasonal outdoor pool with lifeguard,24 hour front desk,fitness center,and business center. We are located 1 block from the railroad station with service to JFK airport, Manhattan,the Hampton's,and the Beaches.The on-site Italian restaurant offers both lunch,dinner and poolside service for cocktails and food. Our concierge can arrange for transport to and from all airports as well as offer suggestions for restaurants and things to do in the area and Manhattan.The Best Western Mill River Manor offers full corporate and banquet facilities accommodating up to 230 guests.We hope to have you as a guest in the near future! ... more less
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- Also Known As:
- Best Western Mill River Manor Hotel Rockville Centre
- Best Western Rockville Centre
- Rockville Centre Best Western