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The Mansion of Saratoga
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Reviews (46)
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Reviewed October 10, 2006

We spent 3 nights at the Bed & Breakfast in September. The Mansion is very affordable and elegant. The rooms are in wonderful condition with much attention to details. The B & B is blessed with a gourmet chef that spends two nights at the inn. His influence is felt throughout the entire week. The innkeeper is quite a chef herself. She is not only a great cook but excited about the inn. She is helpful with directions and activities as well. When you are travelling in the Saratoga Springs area, bypass the rooms in the town and head a few miles out of town the the Mansion. It will be a treat! Grab the room with a gas fireplace in cool weather.

  • Stayed: September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank craigmyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
NH
15
Reviewed March 4, 2006

All I have to say is that The Mansion was one of the best B&B's I have ever stayed at and I travel all over the world and choose to stay at B&B's instead of Hotels. The service was outstanding. The innkeeper and her staff were as nice as can be and very down to earth. They made us feel welcome and treated us with warmth and grace. Although The Mansion is a little outside of the town of Saratoga Springs, it is only a short 7 mile (or so) drive. I do reccomend staying there if you are ever in the area. If you like old, historic homes and can see the beauty in the time gone by you will not be disapointed. Plus...breakfast is great and the wine & cheese in the evening is a great touch. Next time we are in the area, The Mansion is where we will stay.

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Napanee, Ontario
12
Reviewed October 20, 2005

The Mansion Inn itself is a beautiful building and it is furnished exquisitely, however we were greatly disappointed upon our arrival with the particular room we had booked.

While the website displayed what appeared to be a bright, cozy, inviting room, the reality upon arrival proved otherwise. The room was extremely dull, drab and simply "dark" - even with all of the lights on. The website also announces that three of the bedrooms have marble fireplaces, (the room that we booked has the fireplace displayed as a main focal point of the picture), however the website neglects to mention that none of these fireplaces are in working order, as they have not been restored as of yet, something we only discovered upon our arrival. Upon further examination of the room, we discovered an unlocked doorway, directly beside the bed, which had an illuminated stairwell that led into the large basement/storage/laundry area beneath The Mansion. We asked if it could be locked and were informed that the key had been misplaced.
Due to the fact that there are outside storm cellar doors leading into the basement area, we felt rather uncomfortable and coupled with our other disappointments we decided not to stay.

While we were kindly offered "any other room in the Mansion", they could not offer any other room that suited our needs. The room we had chosen met our specific needs, namely ground floor level, private access, a private deck and a fireplace (that we thought would be working).
That is why we chose and booked this specific room.

It was a costly experience on our part as the 'one night booking fee' policy was put into effect because we chose not to stay.
Upon returning home after our trip, we contacted the establishment by email (Oct 13) to query this "fee" - as we realized that the only choice we had been given was to either stay in a room that we found uncomfortable and not very secure - or - to accept another room that we didn't want to book in the first place. Not much of a choice.

We did receive a prompt reply the next day, apologizing for our experience, but advising that nothing could be done regarding the "fee", as this was 'standard policy' and our reasons given - "of just not liking The Mansion Inn " did not warrant a refund. We responded by email again, explaining more clearly that our reasons were not as simple as "just not liking the Mansion Inn".

Note: Refer to the first sentence of this review regarding what we thought of "The Mansion Inn" - itself.

To date - we have not received any reply.

We would have been happy if they had at least come half way...afterall...we did attempt to live up to our end of the bargain - we showed up for our booking with all good intentions of staying - and would have stayed, if the accomodation was comfortable and secure by our reasoning.

Advice to future visitors, pack a few extra lightbulbs, a padlock and references for other establishments in the area, in case you also choose to move on.


  • Stayed: October 2005
    • Rooms
    • Cleanliness
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
423
Reviewed December 8, 2004

I stayed during the week of Travers 2004. The house was beautiful, the staff friendly and very helpful. The rooms were both beautiful and unique.

I stayed on the main floor, just off the library/piano room in the George West room. I was hesitant once I arrived, as my room was 15 feet or so from the front door. However, it was no problem. I never heard a thing. The rooms decorated in maroons and off whites with hardwood floors. It is a spacious room for a house built in that period and had a nice size bathroom. Only drag, no view - I have to look at the parking lot and the shutters did not close do to the window mounted a/c unit.

Breakfast...was awesome. It was made to order and you had three choices to choose from, waffles, omeletes and stuffed french toast that had berry compote that was to die for. I loved it so much that requested that for most of the time during my stay. They also had croissants, muffins and fresh baked breads, coffee, tea and a variety of juices.

One thing that I was not in favor of during my stay their, was the owner would park his Bentley on the front walk-way, directly out the front door. You were unable to use the sidewalk. I had to traipse on the grass, which was soggy and muddy from the rain. I just thought that was a little rude and disrespectful to his paying customers who attempted to use the pedestrian walkways and stay clean while exiting through the front of the house.

Overall, I will be back to visit the lovely town of Saratoga Springs. More than likely during the race meet, where I can take it easy and admire the long standing traditions of great Thoroughbred racing, a historical and classy race meet, with friendly people in fashionable clothing and women in their beautiful hats. It is better than the Derby!

  • Stayed: August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2004

A picturesque B&B only 7 miles from Saratoga Springs, NY. Many B&B tend to 'run together' - meaning they're beautiful rooms and good food but they're all the same. This one is wonderful because of the owners (Lori is the Innkeeper and Jeff, her father, owns it).

We learned history of the B&B (owned by George West) and in the middle of a story, she mentioned an old paper mill. She said "Does anyone want to go see it?" and we all took a trip through the woods for about 20 minutes. Got along great with the other guests - they made it seem like a family for the weekend.

Food was MADE to order for breakfast - with three choices like stuffed french toast, waffles and an omelette. Rooms are beautifully appointed - each has its own charm. We stayed in the Casswood Suite which is on the smaller side but has a beautiful deck. If you want a large room that's private, stay in the blue room (Artesian?) or request a king size bedroom on the 2nd floor.

Main floor rooms are nice but noisier since you're off the sitting rooms or dining room. Easy drive from Saratoga Springs. Only one complaint - there's definitely hot water but every so often it would go to cold (probably when someone would flush the toilet).

Jeff (owner) has put a LOT of work into making the interior homey - was even adding new artwork when we were there. You will never want to leave!!!

  • Stayed: October 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank BigAppleWriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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