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“Been before, loved it and it is going to be upgraded!” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Rochester Airport - University Area

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Country Inn & Suites By Carlson, Rochester Airport - University Area
Ranked #8 of 30 Hotels in Rochester
Dundas, Ontario, Canada
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Been before, loved it and it is going to be upgraded!”
4 of 5 stars Reviewed October 14, 2013

We have stayed at this hotel before and really enjoyed it. It is clean, comfortable and friendly. From the free lending library (return your book later when you have read it) to the free freshly baked cookies ,the free DVD loan, the free breakfast, the free tea, coffee and hot chocolate always available in the lobby, it is great value for money. And the best part, it is shortly going to be upgraded. Will certainly return. Great area for shopping and don't miss eating at the Crab Shack which is just across the road.

Room Tip: Ask for one away from the elevator because it can be a little noisy at night.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JAL46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    203
    143
    67
    30
    15
See reviews for
217
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 7, 2013

I've stayed at this hotel about 10 times in the last 4 years as my son is in medical school at U of R. This hotel needs work. Yes...they are trying hard to keep it clean, but honestly, it is time for an update. The rug in our room was old and worn out. A/C unit was rusty. Wallpaper is old and stained in some areas. Ceilings have large water marks on them. Common areas have worn carpeting and the elevator needs an update.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank bnldavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utica, New York
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 27, 2013

Clean basic rooms. Lots of little extras like a good hot breakfast. Cookies and chips and salsa and cheese and crackers in the lobby whenever you want as well as coffee. We didn't take advantage but there is even a free supper weeknights. Reasonable price. Heating system was bit noisy and walls are pretty thin. But have stayed several times and would again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MarilynUtica_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 20, 2013 via mobile

We are travelling as a family of four , with two small boys aged 3 and 4 . We had driven from Boston en route to Niagara Falls and needed a place for the evening . As it was nearly 9pm at night , we just wanted somewhere close to the freeway , clean and reasonably priced ! I did my trip advisor search and we choose this hotel ! What a good choice ! Tisha on front desk was superb . We got a room with a seperate seating area, so we could get the children to sleep and then sit and have a relax without disturbing them . Room was clean - as was bathroom . Beds comfy . We all went to the breakfast the next morning , and were all very satisfied with the selection and freshness . Great hotel, great price ( just over $100 ) - would highly recommend .

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank VickiP23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca, New York
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 18, 2013

The inn at a reasonable price is conveniently located for Rochester area. It is possible for groups to get rooms to accommodate 3 compatible people in 2 beds and a fairly comfortable pullout coach. Wi-fi is free and easy to access. Service is courteous but there is not enough staff to take care of things when the inn is full. There is an excellent restaurant in walking distance.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank LeGrace B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecumseh, Canada
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 12, 2013

My family and I were looking for a place to stay while we visited friends in the area, and we saw that this hotel got some very good reviews. When we arrived, we realized why. We drove in from Niagara Falls and arrived before noon, but the staff allowed my wife and kids to check in early, which was a huge help since I was preparing to take a side trip to Cooperstown and needed to pick my rental car up. The room was very clean and comfortable, and whenever we passed a staff member in the lobby or the corridors, we always got a greeting and a smile. In the morning, we were looking for some food for our kids, and the staff graciously opened the breakfast room (which had closed) so my wife could get some food and drink for the kids. The hotel manager personally checked us out after. We would definitely recommend this place and would stay here again the next time we were in Rochester.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rochester Airport - University Area

Property: Country Inn & Suites By Carlson, Rochester Airport - University Area
Address: 797 East Henrietta Road, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Rochester
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester Airport - University Area 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 
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Also Known As:
Country Inn & Suites Rochester Brighton Hotel Rochester
Country Inn And Suites Rochester Brighton
Wellesley Rochester

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