We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“older place, great hospitality”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Country Inn & Suites By Carlson, Rochester Airport - University Area
Ranked #13 of 29 Hotels in Rochester
Reviewed April 20, 2013

Arriving at two in the morning after driving five plus hours, we were greeted by a friendly receptionist who offered water, cookies and a copy of directions to RIT from the hotel. She speedily checked us in and we were in our room within five minutes of pulling our car into the lot. Even though the hotel is a little older and shows some "wear and tear," it is kept very clean and it was a great, reasonably priced hotel for us to crash for about six hours before going to an open house at RIT, which is about ten minutes away. The morning breakfast was delicious: waffles that you could make fresh, eggs (salsa was provided), oatmeal, sausage, potatoes, etc. I do rate it as average overall - it is not a five star resort, but we would definitely stay here again.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 24, 2013

Hello there, we are glad to hear that your stay was comfortable after the long drive and that we took care of you. I appreciate all the good things you had to say about our hotel. Our location being close to both University of Rochester and Rochester Institute of Technology really helps our guests and students on commute plus we offer complimentary shuttle service as well. Breakfast is the most important meal of the day and we make sure that we have good selections to offer. We are diligently working on plans for renovations in the near future. We will do what it takes to make sure your future stays with us are even better. Thank you again for selecting us and we will see you soon.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (561)
Traveler rating
Traveler type
Time of year
Language

447 - 453 of 561 reviews

Reviewed April 14, 2013

Clean rooms, good breakfast, courteous and friendly staff sum up this establishment. The desk clerk at check in was very friendly and helpful but I neglected to get her name. Stephanie the desk clerk at check out was also very informative and friendly. Will definitely stay there again. Excellent location close to the University of Rochester.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KTM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 15, 2013

Hello, we appreciate your time to write a review about us. I am glad that your overall accommodation at our hotel was great. Thank you so much for mentioning Stephanie’s name and putting in a good word about the rest of our staff. They are all flattered to know about this. We will make sure that we amaze you again for your next visit to our hotel.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

I found this a comfortable place to stay, convenient to Strong Memorial Hospital (~3miles). Nothing fancy but pleasant, clean, and comfortable. A reasonable free breakfast. Front desk staff were very friendly and helpful.

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Firespotter2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 16, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I am also glad to know that you were comfortably accommodated by our friendly and helpful team. Our breakfast is a huge plus but I also wanted to let you know that we do offer a complimentary dinner at one of our sister hotels in town about 1.1 miles away. We look forward to see you again for your next stay with us.

Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

stephanie flynn at the front desk was not only nice and sweet but professional. she also went above and beyond to make sure my stay was comfortable and pleasant.I would definitley come back snd hope they hire people more like stephanie it makes a huge difference.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank gabby711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 12, 2013

Thank you so much for this positive review. Stephanie is a gem to us, we strive for the best service to WOW our guests for each of their visits. I appreciate your time to write about her and the amazing she does for all our guests. We look forward to seeing you again the next time your travel brings you to Rochester to our hotel.

Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

We stayed only one night but will use this property again. A very quiet, clean, and friendly hotel. Nice pool and hot tub. Great breakfast with many choices.
We had a king bed room very compact but fully fuctional for 2. The coffee, fresh baked cookies and fruit basket, in the lobby, are a nice touch.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 12, 2013

Service goes a long way and that is what we do the best. I am glad to hear that your stay with us was very accommodating. I am also happy to hear that you liked our breakfast, pool and hot tub, and our cookies. We also do have bigger room, our King Suites and Family Queen Suites that have more space if you want to try that out next time you visit us. Thank you so much for this positive review and your time to write about your experience. We will look forward for your future stay with us.

Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

Big thank you to all the staff for another wonderful stay at your hotel. Especially a huge thank you to Diana who not only kept our floor quiet when there was loud noise but helped our family when our daughter was sick at 4 am. She brought us water and changed the linens for us. Truly went above and beyond her responsibilities. This is our home away from home when we are visiting Rochester!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Loridrutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 12, 2013

Lori, we thank you so much for putting in a review for us again. Diana has always been a Star for us and I am sure she has been for you as well for all your visits with us. I really appreciate you and your family to stay with us. I would like to apologize on the noise issue and also about your daughter getting sick. Hope she is feeling better by now. You have become family to us and we will be thrilled to have you stay with us again in the near future.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013 via mobile

Nice stay, complimentary breakfast and dinner was a real $ saver while out of town. The pool and hot tub were perfect. The woman at the service desk could benefit from being polite to the customers. Other than that no issues.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank k179im
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CISROCHESTER, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this reviewResponded April 5, 2013

We would like to thank you for your valuable time to write a review about us. I am glad to know that your stay was good and that your experience with breakfast and our dinner was worth every penny. I however want to apologize on the service you encountered at our desk and we will work diligently to rectify it. We will assure you that next time you are back in the area you would not regret anything relating to our service or our hotel in general. We look forward for your future stay and we again appreciate your time to write about us and thank you for staying at our hotel.

Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rochester hotels
3.5 mi away
Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
0.2 mi away
Holiday Inn Express Rochester - University Area
7.7 mi away
Homewood Suites Rochester/Greece
Show Prices
Show Prices
Show Prices
7.8 mi away
Hampton Inn Rochester-Greece
2 mi away
Staybridge Suites Rochester University
5.3 mi away
Radiance Inn And Suites
Radiance Inn And Suites
#25 of 29 in Rochester
231 reviews
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Rochester Airport - University Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Rochester Airport - University Area

Address: 797 E Henrietta Rd, Rochester, NY 14623-1405
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
Price Range: $97 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester Airport - University Area 3*
Number of rooms: 89
Official Description (provided by the hotel):
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Expedia, Carlson, Booking.com, Hotels.com, Hotwire, Orbitz, getaroom.com, TripOnline SA and Cancelon so you can book your Country Inn & Suites By Carlson, Rochester Airport - University Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Rochester Brighton
Country Inn & Suites Rochester Brighton Hotel Rochester
Wellesley Rochester

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing