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“Update - Good repeat experience”

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Courtyard by Marriott Rochester Brighton
Ranked #11 of 31 Hotels in Rochester
Certificate of Excellence
Saint Ignace, Michigan
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Update - Good repeat experience”
Reviewed September 17, 2012

Our return trip to this Courtyard deserves another thumbs-up. The hotel itself is the standard Courtyard by Marriott; we find the comments of other reviewers on rooms and amenities accurate and fair. The hotel itself is probably 3 stars. What deserves special mention this time is the staff ...service was exemplary, friendly, thoughtful. Equal to or better, frankly, than we've found in various nameplate hotels in other cities. Kudos to the local managers who clearly have instilled a "customer comfort first" ethic in the staff.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JMarquette1671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Any
English first
new jersey
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 3, 2012

Stayed here on a round about through the Finger Lakes. Checking in was a breeze, I had a voucher for travel agents and was taken with professionalism. The room was large and extremely clean. Service was friendly and helpful with finding a restaurant for dinner. Would recommend to stay here.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank hags54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
118 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
Reviewed August 31, 2012

We had a short overnight stay here that was positive and suited our needs.

We arrived around 1:00 AM and were promptly and politely checked in by a very friendly and helpful female front desk attendant.

The hotel appears to be recently renovated including the rooms which are a bit of weird design. The king room with a hide-a-bed couch was smallish but clean and comfortable. If one plans on watching any amount of TV, count on a kinked neck due to the location of the TV set mounted to the left of the bed & not visible from the couch or desk. The room A/C was old and loud and made sleep somewhat difficult on a hot night.

We departed around 6:30 AM and the same friendly helpful girl checked us out.

While we waited for a taxi in the lobby, we could smell coffee and bacon cooking in the small restaurant located off the lobby which was all a bit of an unwelcome tease…… It really would have been a nice touch for the hotel to offer complimentary coffee in the lobby to all guests.

Although we did not spend a lot of time here and did not get to fully experience the entire property it suited our requirements for a short stay. It is ideal for a short overnight airport stay. Should we be back in the area we would consider the hotel for only a short stay and due to the room configuration would look elsewhere for a longer stay!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andy.karla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 20, 2012 via mobile

We stayed here on a free night and due to location it wasn't our first choice, but overall, no complaints.

Area doesn't appear to be the greatest and dining selection referred by hotel was slim pickings. That being said it is recently upgraded and feels clean. There is a pool for relaxation.

Recommend room overlooking courtyard, definitely a warmer feel than overlooking the parking lot.

  • Stayed July 2012
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank MS64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
251 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed August 8, 2012

I think this is the 5th Rochester hotel I have stayed in and it WINS the award for best! The place is clean, clean, clean. The bed is very comfortable. Cleaners were respectful of my "do not disturb" sign, then promptly came in and made up the room when I was out of it for only 45 minutes.

The front lobby is lovely after a remodel - funky furniture and a cozy atmosphere. Open concept business center. Wifi in the rooms is fast and functional - not to mention free. I am staying here 3 nights for business and I do not feel like I will get behind on any work because the room is laid out very well for computing - multiple plugs at the desk, good desk chair, and adequate lighting.

Front desk staff are very professional and friendly. The night woman ( Nelle ) is especially nice and attentive. Location is quite good - a $16 cab ride from the airport and within walking distance of restaurants (note the European cafe right across the street - very good!).

As another reviewer noted - the tv is in a bit of an odd location - directly to the left of the bed, making it a bit strange to watch. My room "balcony" is about a foot deep but I am thankful that the sliding doors can open and let fresh air in and do not care so much about the balcony. The hours of the bistro are not that convenient - the hotel would do well to extend those.

All in all, best hotel I have found in Rochester. Overall a great place for the price.

  • Stayed August 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank PriusGirlVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 31, 2012 via mobile

Had two rooms for a mini college reunion. Courtyard was great as we sat outside and chatted. Rooms were clean and had a fridge. Asked for cots in advance and they were in rooms when we got there.
I did get over charged for a night, but it was rectified . Hot tub was great!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anniecat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark Valley, New York
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 28, 2012

This hotel was very nice. I would never had chosen to stay there on my own, but it was with a group, and I had no choice. I don't like staying where they don't have a continental breakfast, complimentary coffee or tea in the lobby. The rooms did have a coffee machine, though.

  • Stayed May 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sillymee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Rochester Brighton

Property: Courtyard by Marriott Rochester Brighton
Address: 33 Corporate Woods Drive, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Rochester
#11 Business Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Rochester Brighton 3*
Number of rooms: 149
Official Description (provided by the hotel):
Specifically designed for the way you travel, Courtyard by Marriott Rochester Brighton is a hotel near Rochester, New York that boasts modern amenities and thoughtful services. Our setting is perfect - just minutes from the Greater Rochester International Airport (ROC), downtown Rochester, historical landmarks and area business centers. For your convenience, we provide complimentary airport shuttle service from 7 a.m. to 11 p.m. daily. Our inviting lobby features flexible spaces to work and relax. Complimentary Wi-Fi throughout the hotel and our lobby GoBoard allow easy access to the latest news, weather and airport conditions. Savor a hearty, healthy and affordable breakfast or dinner at The Bistro - Eat. Drink. Connect. The casual eatery serves beer and wine in the evening and Starbucks(R) coffee beverages all day. Our hotel features newly renovated rooms with Marriott's latest and most innovative room design, while the fitness center encourages productivity morning, noon and night. ... more   less 
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Also Known As:
Courtyard Rochester Brighton Hotel Rochester
Rochester Courtyard
Rochester Marriott

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